PATRICK M. CORSIGA
Barangay. Maa Davao City Davao Del Sure Philippines · --· Skype ID: live:.cid.2d07513beb0c2f7
I’m seeking for a company or a client which I can share my expertise, learn, grow and have fun with. I am
a fast learner who has been consistently cited for ability to achieve rapid comfort level in new
environments. Hardworking, self-motivated.
EXPERIENCE
DATES FROM APRIL 2019 TO APRIL 2020
OPEN ACCESS MANAGEMENT BPO INC. (OAMPI)
CUSTOMER SERVICE REPRESENTATIVE
Answer emails and chats via Zendesk for an app service account. Handles customer general
inquiries, account issues, processing refunds and promotions.
DATES FROM OCTOBER 2016 TO APRIL 2019
ALORICA DAVAO
CUSTOMER SERVICE REPRESENTATIVE/SUBJECT MATTER EXPERT (SME)
Answer emails and chats for a Transportation Network Account using TOM, Slack and Zendesk.
Trained to do floor support and escalations for customer satisfaction. Also plays the role of a
Team Leader if necessary.
EDUCATION
2009 - 2011
UNIVERSITY OF MINDANAO
BACHELOR OF SCIENCES IN HOTEL RESTAURANT AND MANAGENMENT
Undergraduate
SKILLS
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Adaptability, fast learner
Flexible, can work with any shift schedules
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Hardworking, being productive
Friendly, helpful Customer Service
Ability to work under pressure
