Patrick Carroll

Patrick Benjamin Carroll Resume January 8, 2020 Education 2013 M.A.University of Central Florida, Department of Anthropology, Anthropology 2010B.A.University of Central Florida, Department of Anthropology, Anthropology Work Experience June 2019- Present Director of Academics, EF Education First, Academic Department, Miami Beach, Florida Responsibilities: Directly mentors and coaches both the teaching staff and students through the implementation of pedological practices. Liaises with internal and external stakeholders using strong interpersonal skills and decision-making skills to make effective and well-informed decisions to enhance the quality of education offered. Increasing efficiency and productivity with clear delegation and collaboration through the use of key performance indicators and project management. May2017-June 2019 Centre Education Manager, Education First, Academic Department, Xi’an, China. Responsibilities: Centre manager reporting to higher Regional and National Management. Manage and develop the Education team while facilitating cross-function cooperation. Developing and implementing training and follow-up of Education team to achieve and maintain high KPI results nationally. Supporting Sales, Operations and Marketing Managers to reach monthly, quarterly, and yearly goals. Maintain the integrity of the Company’s core values and mission. HR related duties include but not limited to: salary and payroll, ROI, project management, performance reviews and promotions, visa processes, contract and work manual implementation, cooperation with local government to ensure legal processes are followed. May2016-May 2017 Senior Teacher, Education First, Academic Department, Xi’an, China. Responsibilities: Train and develop the Education team while acting Centre Education Manager (due to Education Manager leaving position unexpectedly). Analyze KPI to create and implement training and development to accomplish Company core values and missions. Support cross-function in Sales, Marketing and Operations to meet Centre needs. HR related duties including: salary and payroll, ROI, performance reviews and promotions, visa processes, contract and work manual implementation, project leadership, training and development, promotions, scheduling, collaboration with local government. June 2014- May 2016 ESL Teacher, Education First, Academic Department, Xi’an, China Responsibilities: Deliver product and material to a high standard following the Company’s core values and mission statement. Support sales department in reaching monthly, quarterly and yearly goals. Certificates 2018Trinity College- Diploma in TESOL 201730 Hour Certificate in Education Management 201630 Hour Certificate in Teaching Grammar 2014TEFL Foundation 120 Hour Course 2014Teaching Knowledge Test Module 1 Band 3 Language Abilities German; Native English: Native Spanish: working knowledge spoken and comprehension Skills - Proficient knowledge of Microsoft Office Suite -Project Management -English Language -Copy Editing -Team development and motivation -Cross-cultural communication -Cross-departmental organization and communication -Data and Needs analysis -Curriculum development and implementation Other Achievements -Eagle Scout- Leadership and teamwork skills learned in the process of gaining the highest rank of Boy Scouts