Patrick Ansa Valentina

PATRICK ANSA VALENTINA Aba, Abia state, Nigeria. - |- PROFESSIONAL SUMMARY: A trained virtual/administrative assistant with hands-on experience in administrative roles, client communication and virtual support. Skilled in problem-solving and delivering exceptional customer service and ensuring projects are completed on time and with great precision strive, in fast-paced, virtual environment while managing multiple tasks effectively. Experienced in bringing innovative measures that enhance on-time delivery, focusing on providing top-notch client support, solution provision, and developing relationships to ensure customer loyalty and business growth. Skilled in offering exceptional organizational /administrative fast-paced typing , good and effective communication RELEVANT SKILLS: Virtual /administrative assistant duties Scheduling appointments and managing calendars. Handling email and phone correspondence Maintaining organized digital and physical files Preparing and editing documents, reports and presentations. Managing social media accounts and creating content Booking travel arrangements and accommodations . Conducting research and gathering information. Managing online platforms and tools. Communication Responding to customer inquires and receiving issues Providing exceptional customer service via phone, email or chat Handling complaints when necessary Maintaining a professional and friendly tone in all interactions. Leadership Makes informed, timely and decisive decisions. Communicates clearly, concisely and persuasively. Engages and builds relationships with stakeholders, including team members, customers and partners. WORK HISTORY School Admin officer Uloakwukwo makannwereonwe Aba, Aba-south LGA, Abia state | January,2023- Present . Maintains accurate records of students grades and progress, Keeps track of student attendance and absences, Manages students files to enhance record keeping. Communicates with parents and guardians about student progress, collaborates with colleagues to share resources, ideas and best practices to improve communication. Participates in school-wide committees, such as curriculum development, staff development and school improvement and also helps to plan and execute school-wide events, such as open houses, parent- teacher conferences and other social activities. EDUCATION Temple Gate polytechnic Aba, Abia State. HIGHER NATIONAL DIPLOMA Mass Communication January,2020 – October 2022. Temple Gate polytechnic Aba, Abia State. NATIONAL DIPLOMA Mass Communication January,2017 – October 2019. TRAINING AND CERTIFICATION Digital witch support community