Patricia Nkirote

CURRICULUM VITAE Patricia Nkirote Kimathi Phone Number: - Email:- Profile I am a visionary, pro-active, intuitive individual looking to diversify my area of expertise and knowledge in the IT sector, including systems analysis, security and risk management of information. I have been involved in the management of IT services in my current job ensuring smooth running of IT services and quick resolution to problems. I have also been involved in the deployment and support of information systems and applications that support organizational operations. Core competences:          Extensive knowledge of IT procedures and available technology solutions. Strong ability to coordinate with external or internal clients. Ability to analyze existing systems and business models. Solid understanding of software development lifecycles. Excellent brainstorming abilities. Excellent planning and organizational skills. Ability to meet strict deadlines. Strong analytical skills. Competency in Microsoft applications. Experience The Monarch Insurance Company Ltd POSITION: ICT Assistant – System Analyst (Feb 2012-To Date) Key tasks and responsibilities:       Performing system upgrades, setup and installation. Overseeing implementation of the current system, including data migration and setups. Providing training and user manuals to new system users. Support and maintenance of the ERP system. Working with the implementation partner on all the setup. Maintaining documentation related to systems and business application software implementation.             Maintaining access rights list for internal and external access to all the application systems within the company. Troubleshooting systems and applications by identifying and correcting malfunctions and other operational difficulties. Evaluating and ensuring systems are designed in compliance with applicable regulatory and statutory requirements involving systems’ integrity, data retention and compatibility. Ensuring that all user authorization forms are duly and properly filled. Ensuring that only licensed software’s are in use within the company computer assets. Handling of all service level agreements with vendors. Creating secure backups for all critical software/hardware. Developing required disaster recovery plans and training of users. Performing procurement of ICT related assets. Keeping a log of LPO and checks preparation status. Investigating user problems, identifying their source and determining possible solutions. Maintaining confidentiality with regard to the information being processed, stored or accessed by the network. Kenya Institute of Education POSITION: ICT Assistant – Intern, (May-August) 2010 Key tasks and responsibilities:                  Maintaining, servicing and configuring of computer hardware. Networking Projects-Laying of cables, termination of cables and configuration. Installing and setting up of varied computer software (Operating systems and application software). User support and assistance. Data collection for office needs. Preventive maintenance of machines. Monitoring and maintaining computer systems and networks. Configuring and managing user profiles and settings. Maintaining backups and for project work such as new builds. Diagnosing hardware/software faults and solving technical problems. Communicating with third party technical specialists. Configuring and managing backup & restore procedures. Maintaining a wide range of computer hardware and software programs. Identifying & reporting on the budgetary implications of IT projects and upgrades. Installing and supporting of telecommunication equipment. Maintaining a log of all problems detected and system back-ups. Setting up new users and install applications. Professional Development Leaders in Kenya Conference (LINK) March 28, 2015 Information Security and Ethical Hacking October 2014- October 2014 Leaders in Kenya Conference (LINK) June 28, 2014 Peer Counseling training September 2009-November 2009 Education Cybersecurity Fundamentals Certificate Ongoing Online Course. Bachelors of Science in Business Information Technology 2013 Africa Nazarene University. Kenya Certificate of Secondary Education, 2007 St Mary’s Girls High school. Activities and skills, Voluntary work Rotary International; Vice- President, Rotaract Club of Milimani, 2014/2015 Finance Director, Rotaract Club of Milimani, 2013/2014 Member, Rotaract Club of Milimani - Referees Nixon Mudengani ICT Manager, The Monarch Insurance Company Limited, P. O Box- Nairobi, Kenya, Mobile - Email:- Catherine Waweru Njoki Underwriting Associate, Kenya Orient Insurance Limited, P. O. Box 34530, Nairobi, Kenya, Mobile - Email:- Jane Jebichii Tarus Technical Sales Manager, Indoors East Africa Limited, P.O Box- Nairobi, Kenya, Mobile - Email:-