Patricia N. Dortch

PATRICIA N. DORTCH - (US) Current Residence: Querétaro, Mexico-www.linkedin.com/in/patriciadortch-projectmanagement Professional Summary Accomplished Project Management Professional with over 25 years of experience in technical project management, specializing in operating system implementations and data-driven strategic projects. Expert in leading cross-functional teams to deliver global technology solutions, enhancing organizational efficiencies, and driving business growth through data analytics and system optimization. Proven track record in implementing complex projects within the telecommunications and marketing sectors, aligning with corporate strategies and exceeding performance targets. Professional Experience CIRCANA (formerly IRI Worldwide) Director / Project Manager, Program Management Office Chicago, Illinois| August 2016 – October 2022 • • • • Spearheaded the development and global rollout of strategic projects, increasing organizational efficiency by through enhanced cross-functional collaboration and adherence to technical specifications. Delivered bi-weekly strategic updates to C-level executives, improving decision-making and project transparency, resulting in a quicker response time on project adjustments. Developed a comprehensive onboarding program for implementation project managers, decreasing ramp-up time by 30% and enhancing project delivery effectiveness. Managed global PMO projects, implementing large-scale technology solutions across international markets, and standardizing processes to ensure operational consistency. Motorola Mobility (a Lenovo Company) Implementation Project Manager III Chicago, Illinois | August 2014 – August 2015 • • Led global product launch initiatives, aligning product development, marketing, and supply chain teams with global strategic goals, contributing to a 10% increase in annual revenue. Implemented comprehensive testing protocols within an Agile framework, achieving a 95% product approval rate on the first submission. Independent Management Consultant Evergreen Park, Illinois | April 2006 – August 2016 • • Directed high-risk process improvement and technology implementation projects for Fortune 500 companies, achieving a 95% project completion rate and delivering an average of $2M in cost savings per project. Enhanced operational efficiency by streamlining project management processes and implementing risk mitigation strategies. Page 2 of 2 PATRICIA DORTCH HTA Technology Security Consulting HR Consultant Chicago, Illinois | March 2016 – August 2016 • Identified and onboarded high-security clearance candidates for federal roles, achieving a 100% compliance rate and enhancing team capability by filling 30+ high-priority roles within six months. AT&T, Inc. Senior Global Service Manager Chicago, Illinois | May 1994 – April 2006 • • Managed global telecommunications services post-merger, enhancing service delivery reliability by 40% through effective risk management. Functioned as primary client liaison for new product introductions, increasing client uptake by 25% annually. Education Master of Business Administration – Marketing University of Illinois at Chicago, Chicago, Illinois Bachelor of Arts – Urban Studies University of Maryland, College Park, Maryland Continuing Education / Certifications Lean Six Sigma Black Belt, Villanova University Project Management, Loyola University Chicago Project Management Professional (PMP), Certification #450113 Generative AI Overview for Project Managers Technical Skills Technical and Non-Technical Writing: Advanced PC Software Applications Project Management Tools: AI, JIRA/Agile Methodologies, Google Apps, Microsoft 365 Suite Statistical Analysis: Familiar with SAS, SPSS, Python, Advanced Excel Resume