PATRICIA V. MATEO
WORK EXPERIENCE
April 2014-Dec 2019
EXECUTIVE SALES & MARKETING MANAGER, CLAYTAN CERAMICS
PHILIPPINES, INC., Reveal Street, Real 1, Bacoor Cavite City. Generally in
charge of Operations which includes: coordinating with buyers (malls), attending
to merchandising concerns as the need arise, addressing promodiser branch
concerns, control and manage stocks in the warehouse, and conducts office day
meeting with our promodisers to check status of our products in their specific
branch of assignment, get customer feedbacks, attend to their job-related concerns,
updates them with new policies or promotions and brainstorms with them re
customer needs or requests. Responsible for continuous product promotion to
assure movement of stocks and to keep customers interested in our products. Looks
for potential importer and/or distributor for the company and its products namely
Sanitaryware and Tableware. Submits weekly sales and activity reports to the head
office. Collates, analyzes and submits monthly sales report. Prepares annual
projection reports. Acts as liaison for Claytan Philippines and Claytan Malaysia
(Claytan Group of Companies).
April 2008-May 2012
PROPRIETRESS, ANGELRAYS TRAVEL & TOURS CONSULTANCY
SERVICES, 52-A Matahimik Street, Teachers Village West, Quezon City. Acts
as middle man for client and ticketing office. Assists in providing the best trip
schedule with the lowest rate available. Help plan company outings: schedules,
venues & activities.
July 2006-August 2007 CUSTOMER SERVICE EXECUTIVE-OPERATIONS, PRECISION COURIERS,
INC., Unit 710 Salustiana D. Ty Tower, Perea cor. Paseo de Roxas, Makati City.
In-charge of processing client’s requests. Attends to client’s queries. Make sure
that updates regarding client’s accounts are accurate. Responsible for informing
clients concerning the status of their accounts. Responsible for safekeeping and
updating files. Provides further after sales service. Ensures that quality standards
of service are maintained by monitoring the implementation of Operations
Department Procedures. Prepares Monthly Operations Reports.
April 2001-July 2006
CUSTOMER SERVICE EXECUTIVE, PIPC CORPORATION, Suite 31-C
Citibank Tower, Paseo de Roxas, Makati City. Monitors the activities and
performance of the investment markets and foreign currency trading. Attends to
client’s queries. Responsible for safekeeping and updating files. Provides further
after sales service.
Sept 1997-May 2000
MARKETING OFFICER, PCIB CIGNA LIFE INSURANCE CORPORATION,
12/f PCIB Tower II Makati Avenue cor. H.V. Dela Costa Sts., Makati City.
Handles a sales team and develops them to be efficient and effective in fulfilling
sales goals. Generates ideas or suggestions to improve/enhance present marketing
materials and strategies. Initiates scheduling of product presentations and takes
care of face-to-face and group presentations. Assists in handling billing statement
of account of clients and necessary underwriting requirements. Intermediates in
the processing of insurance claims and maintains constant communication with
existing clients to ensure excellent after sales service.
EDUCATION/ELIGIBILITY/TRAINING
1993 – 1997
BACHELOR OF ARTS IN THE SOCIAL SCIENCES – Major in ECONOMICS
and PSYCHOLOGY, University of the Philippines, Baguio City
1989 – 1993
HIGH SCHOOL DIPLOMA, Dominican College
79 F. Blumentritt St., San Juan, Metro Manila
1984 – 1989
ELEMENTARY DIPLOMA, Dominican College
79 F. Blumentritt St., San Juan Metro Manila
1997
CIVIL SERVICE PROFESSIONAL and SUB-PROFESSIONAL Exams
1997
SINGLES FOR CHRIST INT’L LEADERS’ CONFERENCE, Baguio City
BASIC TRAINING FOR UNDERWRITERS, Philam Life, Cubao Q.C.
PERSONALITY ENHANCEMENT PROGRAM, PCIB CIGNA Life
BASIC LIFE INSURANCE, PCIB CIGNA Life
SALES PROCESS ON PRESENTATION AND DEMONSTRATION
COMPREHENSIVE LIFE PRODUCTS
COMPREHENSIVE UNDERWRITING PROCESS
HANDLING OBJECTIONS, PCIB CIGNA Life
CLAIMS HANDLING AND PROCESSES
BASIC GROUP LIFE INSURANCE
SUPERVISORY DEVEOPMENT PROGRAM
INTERGENERATIONAL HEALING SEMINAR, Advocates of the Holy Spirit
ACCIDENT AND HEALTH, PCIB CIGNA Life
MARKETING STRATEGIES, Philam Life
PROSPECTING (Knowing Who Your Market Is), Philam Life
SPIRIT EMPOWERMENT SEMINAR, The Lord’s Flock
FOREIGN CURRENCY OUTLOOK, PIPC Corp.
PERSONALITY ENHANCEMENT PROGRAM, PIPC Corp.
INTENSIVE PASTORAL COUNSELING, Manila City
ABACUS (WORKSPACE) BASIC COURSE, Makati City
PLAY THERAPY, Quezon City
1998
1999
-
-
