PATRICIA GUEST
-
-
Goulbourne District, Lawrence Tavern P.O., St. Andrew
CAREER OBJECTIVE
Provide and maintain efficiency and effectiveness in the function of my job, with the aim of adding to the
productivity and success of the business, by using my skills and experience that was gained, which will be achieved
by hard work, commitment and professionalism.
SKILLS
Event Planning
Analytical skills
Interpersonal Skills
Good Communicator
Proficient in Microsoft
Customer Oriented
Critical thinking
Keen on details
WORK EXPERIENCE
Star Language English School
Online ESL Teacher • 2023 - 2024
Providing English lessons to students both children and adults via the Classin platform
Provide evaluation on each student’s progress
Create lessons that focuses on grammar, pronunciation, vocabulary and comprehension that gives each student
the confidence to speak
Practice active TPR
Recruit for new teachers
Assist with Administrative task by entering classes daily for each teacher in the Classin Application
Engoo
Online ESL Teacher • 2019 - 2023 (Part Time)
Providing English lessons to non-native speakers both children and adults via the Bellbird Application
Prepare lesson notes and evaluation on the progress of each student after their class
Canopy Insurance Limited
Receptionist / Customer Service Representative •-
Greet and assist walk in clients, members and visitors with their queries and concerns
Sorting and dispatching of mails to the appropriate departments
Maintain and log outgoing and incoming mail book
Documentation and disbursement of incoming and outgoing cheques
Take and screen incoming calls and ensure they are routed to the right department
Arrange with courier for the pickup of outgoing packages
Accepts and confirm external deliveries delivered to the front desk
Ensure Receptionist / lobby area is kept clean and presentable
Administrative task
Handle Member and Provider queries and concerns via telephone and email
Itelbpo Smart Solutions
Sales Specialist & Customer Service Representative • 2017 - 2021
Generate sales and make reservations for hotel rooms
Recommend and offer hotel rooms to potential Guest
Modify Guest reservation
Provide detailed information on hotel property
Handle queries and concerns on pickup and delivery grocery orders for customers
Support and assist new hires on product knowledge
Psearch Associates
Data Entry Clerk • 2014 - 2016
Code and edit market research questionnaires
Input data Information into database
EDUCATION
High School Diploma
Ardenne High •- CXC SUbjects
Certificate - English As A Second Language
(ESL)
Twang ESL • 2024
Certificate - General Office Administration
(level 1)
Heart Trust NTA • 2007 - 2009
REFERENCES
Ms. Sasha-Kay Kelly --Ms. Monique Lawrence --Mr. Dwayne Francis - --