Patricia Guest

PATRICIA GUEST - - Goulbourne District, Lawrence Tavern P.O., St. Andrew CAREER OBJECTIVE Provide and maintain efficiency and effectiveness in the function of my job, with the aim of adding to the productivity and success of the business, by using my skills and experience that was gained, which will be achieved by hard work, commitment and professionalism. SKILLS Event Planning Analytical skills Interpersonal Skills Good Communicator Proficient in Microsoft Customer Oriented Critical thinking Keen on details WORK EXPERIENCE Star Language English School Online ESL Teacher • 2023 - 2024 Providing English lessons to students both children and adults via the Classin platform Provide evaluation on each student’s progress Create lessons that focuses on grammar, pronunciation, vocabulary and comprehension that gives each student the confidence to speak Practice active TPR Recruit for new teachers Assist with Administrative task by entering classes daily for each teacher in the Classin Application Engoo Online ESL Teacher • 2019 - 2023 (Part Time) Providing English lessons to non-native speakers both children and adults via the Bellbird Application Prepare lesson notes and evaluation on the progress of each student after their class Canopy Insurance Limited Receptionist / Customer Service Representative •- Greet and assist walk in clients, members and visitors with their queries and concerns Sorting and dispatching of mails to the appropriate departments Maintain and log outgoing and incoming mail book Documentation and disbursement of incoming and outgoing cheques Take and screen incoming calls and ensure they are routed to the right department Arrange with courier for the pickup of outgoing packages Accepts and confirm external deliveries delivered to the front desk Ensure Receptionist / lobby area is kept clean and presentable Administrative task Handle Member and Provider queries and concerns via telephone and email Itelbpo Smart Solutions Sales Specialist & Customer Service Representative • 2017 - 2021 Generate sales and make reservations for hotel rooms Recommend and offer hotel rooms to potential Guest Modify Guest reservation Provide detailed information on hotel property Handle queries and concerns on pickup and delivery grocery orders for customers Support and assist new hires on product knowledge Psearch Associates Data Entry Clerk • 2014 - 2016 Code and edit market research questionnaires Input data Information into database EDUCATION High School Diploma Ardenne High •- CXC SUbjects Certificate - English As A Second Language (ESL) Twang ESL • 2024 Certificate - General Office Administration (level 1) Heart Trust NTA • 2007 - 2009 REFERENCES Ms. Sasha-Kay Kelly --Ms. Monique Lawrence --Mr. Dwayne Francis - --