PATRICIA
FONSECA
EXPERIENCE
COMMUNITY MANAGER
ODIN SAIL ADVENTURES & COCONUT SURF CAMP | CANADA
|JAN 2020 - PRESENT
Developed a social media strategy to increase the following
of the companies on social media;
Manage monthly posts;
Analyse analytics;
Engage with community;
Creation of the Brand Book.
SHIFT MANAGER AT PIZZA HUT
PORTUGAL | AUGUST 2017 - SEPTEMBER 2019
Management of the cash register;
Inventory management;
CONTACT
Management of employees;
CANADIEN/PORTUGUESE
Waitress, cook, and bartender when needed.
Assuring the smooth running of the shifts;
--
IT IMPLEMENTATION CONSULTANT AT UNIT4
PORTUGAL | JULY 2015 - JULY 2017
Supported the end client on how to use the software (Sales
and Purchase workflows) ;
PROFILE
I
am
a
Bridge between the programmers and end user;
business
specialization
in
graduate
Fixed minor bugs and IT problems;
with
Worked on site in Singapore and Ireland.
finance/acounting
and digital marketing. I am seeking a
position
where
I
can
apply
EDUCATION
my
knowledge and skills for continuous
improvement.
I stand out by being very efficient at
MASTER'S DEGREE IN HOTEL MANAGEMENT
ESTORIL HGHER INSTITUTE FOR TOURISM AND HOTEL
working remotely and having solid
STUDIES | 2017 - 2019 | LISBON, PORTUGAL
computer skills.
Fluent
in
4
languages;
BACHELOR'S DEGREE IN FINANCE AND ACCOUNTING
ISCTE UNIVERSITY | 2012 - 2015 | LISBON, PORTUGAL
English,
Portuguese, French and Spanish.
SKILLS
CERTIFICATIONS AND PUBLICATIONS
Proficiency in:
ENGLISH PROFICIENCY LEVEL C2 BY CAMBRIDGE UNIVERSITY
MS Office Suite;
Google Analytics;
Social Media Platforms;
Facebook & Instagram adds;
Hootsuite, Later;
Hotel's & Restauration POS;
Unit 4 ERP Business Software.
FUNDAMENTALS OF DIGITAL MARKETING CERTIFICATE BY GOOGLE
STRATEGIC BUSINESS MODELS TO SUPPORT DEMAND, SUPPLY,
AND
DESTINATION
MANAGEMENT
IN
THE
TOURISM
AND
HOSPITALITY INDUSTRY
PUBLISHED BY IGI GLOBAL IN 2019
CONTRIBUTED CHAPTER: TRENDS IN DIGITAL MARKETING THAT CAN ATTRACT MILLENNIALS'
ATTENTION IN THE HOSPITALITY AND TOURISM SECTOR