Patricia Dominguez

PATRICIA M. DOMINGUEZ I aim to build a long-term career in the field of Customer Service and Hospitality Industry and work enthusiastically in a team achieving the goal of the organization through devotion and hard work. Work Experiences Telephilippines Inc., Vertis North Quezon City Philippines Workforce Management - GoDaddy 17 February 2020 – Present Mission Control Analyst Telephilippines Inc., Fairview Quezon City Philippines Telstra, TB NBN Business Complaints (Telecommuncation) 21 February 2017 – 14 February 2020 Complaints Manager Technical Service Representative/Customer Service Representative MORGANTI GROUP INC, Abu Dhabi, United Arab Emirates 31 August 2016 – 29 September 2016 Helpdesk CONCENTRIX, EDSA Ortigas Philippines AETNA (Health Care Account) Dec 2015 – May 2016 Customer Service Representative DBE Project INC, Quezon City Philippines April 2014 – June 2015 Restaurant Partner Personal Information --Pleasant Hills Subdivision City of San Jose Del Monte, Bulacan 3023, Philippines July 14, 1994 Single Filipino Key Traits Education Bachelor of Science in Hospitality Management Siena College of San Jose School Year- Spirit of Joy School School Year- References Proficient in oral and written communications Determination and Persistence Willing to Add to Their Knowledge Base and Skills Problem-Solving Skills Results-driven Flexible and Willing to Learn New Things Skills Lily Velasco-Tecson Professor Siena College of San Jose Iris Ong St Denis HR Morganti Group INC Elizabeth Punto OIC DBE, Project INC Apoulo Sacramento Team Leader Teleperformance INC. Rechilda Krishna Canon Team Leader Teleperformance INC. John Cyrie Kennedy Tamo WFM Supervisor Teleperformance INC. Copywriting and Copy Editing Data Entry Record Keeping MS Excel Pivot Reporting MS Power Point & MS Word Basic Technical Support Admin Tasks Customer Service Driven Managerial Skills (Task Delegation, Decision Making and Project Planning)