Patrice Anne Tolentino

25, Filipino citizen | Information Technology graduate, love to innovate and passionate to learn new things. Flexible, highly trainable with strong analytical and critical thinking skills. I love to work with people! :)

Key Competencies:

• Business Analysis and Intelligence

• Manual Testing of ERP Processes, Mobile Applications, and Web-based Applications

• System and User Documentation

• Microsoft Office programs expertise

• Project Management (Agile methodology)

• Customer Success: Contract Management (Presales and post-sales transactions)

• Communication and Negotiation

Knowledgeable of the following technologies:

• JIRA

• API Testing via POSTMAN

• DBVisualizer (SQL Queries)

Key achievement:

• NPS Statistic: 96-100% satisfactory (measured every month)