Patrica Joy Pimentel Pilapil

Patrica Joy Pilapil Detail-Oriented Virtual Assistant | Administrative Support | Data Entry & Research Expert Rizal, Philippines | - |-MULTI-SKILLED VIRTUAL ASSISTANT Detail-oriented Administrative Assistant with extensive experience in remote virtual support and efficient data management. Proficient in managing spreadsheets, organizing digital files, and handling essential administrative tasks with a high degree of accuracy. Consistently meets deadlines and adapts quickly to new tools, ensuring smooth operational support. EDUCATION- University of Rizal Systems Bachelor Science in Office Administration Montalban Heights National High School - EXPERIENCE Trade Marketing Solutions Inc. Merchandiser May 2023 - December 2023 Ensure proper product display, arrangement, and labeling based on brand guidelines Monitor inventory levels and coordinate restocking as needed Set up promotional displays and materials to support sales campaigns Conduct regular store visits to check display compliance and gather feedback Observe and report on competitor displays, pricing, and strategies Prepare reports on stock status, sales trends, and merchandising activities Kambal Pandesal San Miguel Foods Inc. Team Leader & Supervisor April 2019 - December 2019 Supervised daily operations of the bakery, including staff scheduling and task delegation. Monitored product quality and ensured adherence to bakery standards and hygiene protocols. Provided hands-on assistance in baking, sales, and customer service as needed. Trained and guided new employees to improve productivity and maintain consistent performance. Handled customer concerns and ensured positive customer experience. Assisted in inventory control, ordering supplies, and managing daily sales reports. Geslani Bakery | Kambal Pandesal San Miguel Foods Inc. Baker & Seller January 2018 - February 2019 Prepared and baked various types of bread and pastries following proper baking procedures. Ensured daily freshness and quality of baked goods before display and selling. Assisted customers in selecting products and handled cash transactions accurately. Maintained cleanliness and sanitation of baking area and display shelves. Monitored inventory of ingredients and assisted in restocking supplies. Promoted bakery products and provided excellent customer service to increase sales. GABOS Food Venture Inc. – Got Burger? Service Crew September 2014 - January 2018 Provided fast, efficient, and friendly customer service in a high-volume food environment. Took customer orders accurately and handled cash, card, and POS transactions. Prepared and assembled food and beverages according to company standards. Ensured cleanliness of dining area, kitchen, and workstations following food safety protocols. Replenished stocks, monitored inventory levels, and assisted in receiving deliveries. Worked closely with team members to maintain smooth and timely service operations. Geslani’s Business Center Inc. (GBCI) | Geslani’s Pharmacy Pharmacy Assistant April 2013 - September 2014 Assisted licensed pharmacist in dispensing over-the-counter (OTC) and prescription medications. Provided excellent customer service by guiding clients in selecting appropriate health products. Managed inventory of medicines and store supplies, ensuring shelves were stocked and organized. Handled daily sales transactions using POS systems and recorded item movements. Maintained cleanliness and order in the pharmacy area, following hygiene and safety standards. Monitored product expiry dates and helped in receiving, checking, and arranging new stocks. Geslani’s Business Center Inc. (GBCI) Data Entry Specialist January 2011 - April 2012 Accurately encoded various customer and business-related data into digital systems. Handled data entry tasks using Microsoft Office & Excel tools and internal shop systems. Ensured all information was complete, error-free, and submitted on time. Organized and updated client records both digitally and manually. Provided clerical support and assisted with basic administrative duties. Maintained confidentiality and security of sensitive customer information. SKILLS Administrative Support Calendar & Email Management, Appointment Scheduling, File Organization & Document Handling, Data Entry & Encoding Communication & Coordination Client and Customer Support, Inbox and Chat Handling, Professional Communication Digital Tools & Platforms Google Workspace (Docs, Sheets, Slides, Gmail, Calendar), Microsoft Office (Word, Excel, PowerPoint), Canva (Basic Graphics & Templates), Trello, Notion (Task Management), Google Drive & Dropbox (File Sharing) Technical Skills Typing Speed & Accuracy, Internet Research & Lead Sourcing, Basic Social Media Support, Online Form Creation (Google Forms, Typeform) Soft Skills Strong Attention to Detail, Time Management, Proactive & Reliable, Fast Learner, Problem-Solving Mindset TRAINING Your Best Virtual Assistant June 2025 - July 2025 General Virtual Assistant Mastery Course Social Media Management – I've learned Content creation, scheduling, engagement strategies, and analytics tracking. Lead Generation - I've done prospect research, data entry, compiling lead lists, and cold outreach strategies. Executive Virtual Assistance - I've learned how to manage executive calendars, scheduling meetings, trip planning, and organizing itineraries. Administrative Work – I've done email management, file organization, data entry, and customer support tasks. Canva for Social Media - I've practice designing professional graphics, social media templates, and marketing materials CERTIFICATIONS Certificate of Recognition – “Iron Pillar” Awardee Geslani Bakery – San Miguel Foods Inc. (Kambal Pandesal) December 21, 2019 Certificate of Recognition – Best in Branch Operation Geslani Business Center Inc. December 23, 2011 Certificate of Completion – General Virtual Assistant Your Best Virtual Assistant August 01, 2025