Patience Nwosu

Are you seeking to enhance your short-term rental, Airbnb, or real estate business with professional guest communications and streamlined operations? I offer a unique blend of modern technology and a customer-centric approach, ensuring exceptional guest experiences and optimized revenue.

With 5 years of proven experience as an Airbnb guest communication expert and customer service professional in email and live chat, I specialize in providing prompt, empathetic, and professional interactions for short-term rentals, vacation rentals, and hotels. My expertise spans guest onboarding, problem-solving, and comprehensive operations management. I have a successful track record with clients globally, offering dedicated virtual assistant services in real estate and Airbnb management

Beyond guest communication, I am a skilled virtual assistant and customer service professional ready to elevate your business operations. With over 4 years of experience, I excel in optimizing workflows, managing complex schedules, and implementing effective Standard Operating Procedures (SOPs). My proficiency with platforms like ClickUp, Monday, Zendesk, Microsoft Office tools, email, chat support, and various CRM systems ensures seamless operations and improved productivity for your business.