Patience Mmasinachi Ibe

Patience Ibe Administrative Data Entry Specialist | Data Acquisition & Reporting | Customer Support & Sales Remote, Nigeria LinkedIn: https://www.linkedin.com/in/patienceibe Professional Summary Detail-oriented Administrative Data Entry Specialist with strong experience in data accuracy, reporting, customer support, and sales engagement. Skilled at managing high-volume information, supporting business operations, and building positive client relationships. Adept at working in remote environments, meeting targets, and contributing to team success. Seeking to leverage my administrative, customer-facing, and sales skills in a Sales Associate (Work From Home) position. Core Skills • Customer Relationship Management (CRM) • Sales Outreach & Lead Follow-Up • Data Entry & Reporting • Client Communication (Phone, Email, Chat) • Rapport Building & Trust Development • Record Management & Documentation • Remote Work Productivity • Problem-Solving & Objection Handling • Time Management & Multitasking Professional Experience Administrative Data Entry Specialist / Customer Support [Elite Life Consulting] — Remote [1st August 2025] • Managed and entered large volumes of data with 100% accuracy into company databases. • Supported customers via email and chat, providing timely and effective solutions. • Identified client needs and recommended best-fit services to improve satisfaction. • Prepared daily, weekly, and monthly reports to support management decision-making. • Maintained clean and organized data records for easy retrieval and audit readiness. • Collaborated with cross‑functional teams to ensure smooth workflow and task completion. Sales & Customer Support Associate (Freelance / Contract) Remote [5th October 2025] • Reached out to potential clients through calls, emails, and social platforms. • Built strong client relationships that increased customer retention and upsell opportunities. • Followed up on leads, closed deals, and exceeded weekly and monthly targets. • Utilized CRM tools to track client interactions, leads, and conversions. • Stayed informed about product knowledge and competitor activities. Education [Nasarawa State University Keffi] [BScs Microbiology] [-] Tools & Technologies • CRM Tools (HubSpot, Zoho, Salesforce) • MS Office (Excel, Word, PowerPoint) • Google Workspace • Communication Tools (Zoom, Slack, WhatsApp Business) Strengths • Excellent communication skills • Fast learner and adaptable • Highly organized and detail-oriented • Self‑motivated and target‑driven References Available upon request.