Pat

Baphethuxolo Mgqibi 6 Kannar Road Belhar, Cape Town, Western Cape 7493.Email- Cell NO:- | Date of Birth: 25/12 /2002 Career Objective: To make use of my interpersonal skills to achieve goals of the organization. And to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Professional Experience Port St Johns Youth Centre Youth Leader (Part-time) March 2018- March 2020 >Plan and organize community projects. >Provide leadership training to youth members. >Teach conflict resolution skills, communications techniques, and teamwork skills. Department of Statistics South Africa Project Field Worker - February 2022 – March2022 >Conduct research in assigned areas after reviewing field site – and establishing an effective route for travel. >Conduct interviews with residents in the neighborhood and assist them with completing a census questionnaire accurately. WNS Global Services (Pty) Ltd, (British Gas-UK Campaign). Senior Associate-Operations 25 March 2022- 30 August 2023  Investigate, resolve, and process high volume customer enquiries delivering customer value at first point of contract. .  Identify and understand customer needs to provide a consistently high-quality service.  Process payment with integrity and security. Capita Customer Advisor(US Campaign ). 11 November 2023(Current) EDUCATION: Bachelor of Laws (LL.B ) University of the Western Cape (Current). Port St Johns Senior Secondary School, Matriculated in 2020 Languages: English, IsiXhosa, IsiZulu, SiSwati, and IsiNdebele. Skills: • Microsoft Office, Microsoft Word, Excel. • Computer literate • Customer service • Smart • Integrity • Critical thinking • Conflict resolution • Hardworking • Communication • Time management, and • Teamwork Interests • Reading • Traveling • Language exchange • Swimming • Cycling • Debate References Mr. Solomon Bam – Project Manager, Port St Johns Youth Centre Cell number:- Mr. Siya - Filed Operational Officer, Department of Statistics Cell number :-. Ms. Jammie Ann Sinclair – WNS Global Services, Assistant Manager (Team Leader). Cell number:-