Parvez Alam

 Mobile: - Email- Dynamic Quality Personnel with excellent team building, problem solving and leadership abilities. Believe in Achieving all-round excellence as professional and becoming leader in the field of QA & Stats. Professional Experience Highlights Overall 8.1 years of experience in Software Industry Currently working with ALTRAN Technologies Ltd. as Audit Lead, India region, includes audit planning, execution, analysis and tracking of NCs till 100% closure. Planning audit includes- Transaction/Financial audits, process audits, compliance audit, work product audit, Configuration audit, Surveillance audit, recertifications/ re-appraisal. Certified Internal Auditor from TUV NORD. Attended CMMI L-5 dev. Overview official training by Cyber-Q. Certified Six Sigma Green Belt from Indian Statistical Institute of Delhi (Nov’2013). Possess excellent knowledge of ISO 9k, 27K and CMMI Level-5 dev. (Ver-1.3) processes, GDPR implementation for the better execution of the projects. Configuration Management and Document Control System (DCS) coordinator. Earlier I was the Metrics coordinator in Hughes, which involves monthly data validation, report preparation, presentation and discussion with Management. Other R&R involves customer satisfaction survey initiation, feedback analysis, NC categorization and mapping with standards. I am also taking care for time to time need of process awareness through various channels (Quiz, mailers, process updates, etc.) Experience/participation in quality assurance, supporting & facilitating project teams, trainings, senior management reviews & conducting internal audits PIID preparation Faced FAR interview of Metrics council L4-5 re-appraisal in May’15 and SEPG/SQA in Hughes CMMI L-5 re-appraisal (May’18) Six Sigma organization level projects. Hand-some experience in Minitab-16,17 & MS office Work Experience Company Position Period ALTRAN Technologies Ltd. Assistant Manager-Quality Sep-2019- Present Hughes Systique Corporation (Gurgaon) Assistant Manager-Quality Feb-2014 – Sep-2019 Vayam Technologies ltd. (Noida-63) SQA Oct-2013 – Feb-2014 Hughes Systique Corporation (Gurgaon) SQA & SPC support July-2012 – Oct-2013 Experience Continued 1. Currently in ALTRAN Technologies Ltd., my responsibilities include: External/Internal Audit lead, India region (Gurgaon, Chennai, Bangalore, Hyderabad) My responsibility includes audit coordination with External audit agencies (Big4, ISO, CMMI, GDPR), planning audit scope, workout on schedule, shortlisting audit entities, managing logistics (travel, opening/closing meetings), ensuring smooth & on-time audit, communicating audit results to stakeholders. NC mapping and tracking till 100% closure, and statistical validation of effectiveness of actions taken. Internal Audit- Planning, execution, analysis, communication, tracking till 100% closure, statistical validation. Identifying area(s) for improvement and expose them to management. Identifying best practice(s) followed in project/functions and communicate them to relevant stakeholders for feasibility check and spread across the organization. 2. Previously Hughes Systique Pvt. Ltd., Gurgaon, India, my responsibilities include: External/Internal Audit planning, tracking & follow-up till closure for all the geographies (India (Gurgaon, Bangalore, Noida, Delhi), UK, USA, Mexico, Korea) NC categorization and mapping (ISO, CMMI, GDPR, Finance, Legal) Project Facilitation (SQA for projects/IT) Document review Trainings (Auditor orientation, process awareness, data reporting, RCA, QPMS, etc.) Metrics coordinator Projects bucketing Process Performance baseline (PPB) Process Performance model (PPM) calibration Quantitative project management deployment in projects Projects data validation and Org level monthly Process Performance Report preparation (PPR) CSAT initiation/feedback analysis PI projects (Using Six Sigma, Lean, etc.) BMS (Business Management System) compliance check SEPG Task force (Delivery Enablement) Lead and member of Task force-Quantitative management, project management Awareness campaigns, quiz, awareness mailers, etc. Team event coordination 3. Vayamtech Noida, India, my responsibilities were: Project Facilitation (SQA for projects/Admin/procurement) Metrics Coordinator Process Performance baseline (PPB) data collection, analysis & release Document Control Project Metric Workbook verification and report preparation MSR/WSR verification and report preparation Internal Audit & follow-up till closure Development of new system for improving current customer satisfaction score (using DMAIC) Part of TCM/CAR meetings & activities Prediction Model Implementation and R&D(part of my R&R) Monthly PAR (project asset repository) updation (Risks, Issues, Tailoring Log) ISMS - Environmental Security compliances. 4. Previously in HSC Gurgaon, India, my responsibility were: Communicate the monthly changes/updations/add-on in Business management model at org level (processes/guideline/manual/template, etc.) Org level six sigma PI project analysis and identification. Standards (ISO 9001:2008, 27001:20014) Mapping in line with the CMMi Model Monitor the project processes periodically by performing implementation reviews to identify the improvement opportunities Process health assessment (Monthly internal Audits) Integrated Project Tracking system (IPTS) verification Metrics calculation Process Performance Baseline (PPB) CSAT initiation/feedback analysis and reporting Implementation of Quality Tools Root Cause Analysis Domain Knowledge Statistical Knowledge (Process & Quality Control) SixSigma Green belt certified (from Indian Statistical Institute of Delhi) Six Sigma White belt certified (from Aveta Business Institute) Implementation and interpretation of control charts QPM deployment Process Capability Analysis Sampling techniques Hypothesis Testing ANOVA MSA Correlation & Regression Total Quality Management Quality Tools 5S, Kaizen. Cost of Quality Gantt-chart V.S.M Knowledge of Standards/Models ISO 9k, 27k, CMMI Dev/Services Ver 1.3, GDPR CMMI, SDLC ISO, ISMS & CMMI mapping Computer Knowledge Mini-Tab, Project Portal, Audit Tracker, Sharepoint, DCS, SVN, JIRA(thoroughly) Core JAVA, C++, C, V.B Hyper linking HTML, XML MS Office Educational Qualification Completed MSc in Total Quality Management from University of Lucknow (2010-12) Completed PGDCA from University of Lucknow (2009-10) Completed BSc in Computer Science from University of Lucknow (2006-09) Intermediate from ISC board (2003-05) High School from U.P board (2003) Personal Details: Father’s Name :Mr. Zamir Ahmed Mother’s Name:Mrs. Shabana Parveen Sex:Male Date of Birth:02 May 1987 Nationality:Indian Marital Status:Married Passport:L- References: Declaration: I hereby declare that the above information is correct to the best of my knowledge.   Place: Gurgaon, Haryana(Parvez Alam)