Parissa Deakin

Parissa Deakin Cannock- Personal Details Eligible to work in the UK: Yes Highest Level of Education: Bachelor's Industry: Other Work Experience Customer Service Assistant The Range - Cannock September 2020 to Present My duties as a customer service assistant are: Maintaining both the checkout department as well as customer services department. Making sure the shelves at the checkouts are replenished with stock on a daily basis. There’s daily cleaning tasks too such as brushing & mopping, sanitising shelves and door handles, tills must be sanitised after every use. We do a written daily floor walk in the AM and PM to confirm the departments have been checked & there is nothing potentially dangerous in the way for customers. Answering phone calls & dealing with customer queries & issues promptly. Both the chilled food & dry food is checked daily to ensure everything is in date, and removing any food that has reached the end of life, documenting what has been removed & the quantity of each item. Accepting customer returns, checking the goods thoroughly for any issues & damage. Writing off faulty goods and removing them in the correct way. I am fully till trained so on busy days I’ll also serve customers with their shopping, i assist customers that require keys from the key cutting machine. On days where I am working independently on customer services I am also in charge of authorising reductions & discounts on the tills. We work on pallets of stock on a daily basis, I am trained with using a pump truck & can work through pallets quickly & efficiently. I’m fully familiar with the use of adhoc print and label printing of all sizes for products, I use this software at some point during most shifts. Bar Staff The Liquor Tank - Cannock August 2020 to September 2020 During my time at The Liquor Tank I greeted customers, showed them to their tables, booked and reserved tables for customers, I would take customers orders via the portable tills, I would also take payments through the portable tills or cash payments, I made drinks & cocktails serving them as desired, as well as preparing large quantities of fruit for cocktails and making sure all the bar and cocktail stations were clean and tidy. Lastly I would clean the kitchen thoroughly to a good standard if I was working on a close shift. Admin Assistant/advisor Job Center Plus - Blackburn December 2014 to August 2015 During my time working here I attributed the knowledge & skills of a good admin assistant & advisor. I would take calls & transfer people on calls to the right department, I would help customers with their job search via universal jobmatch & support people that struggled to read or use computers, or people with language barriers, and assist them in getting their claims sorted or sending them onto the correct courses to improve their language and/or computer skills. I would make advertisement boards with various jobs, photocopying and laminating large quantities of documents and papers, I would type up various job advertisements & create my own ads, I would create entitlement leaflets for working parents with children. Education Bachelors in Law and criminology Open university - Cannock February 2018 to February 2024 Skills • Microsoft Office (10+ years) • Administration (Less than 1 year) • Cooking (6 years) • Housekeeping (5 years) • Administrative Assistant • Receptionist • Outlook • Microsoft Word • Cash Handling • Customer Service • Sales • Retail • MS Office • Adhoc print • Label printing