Parisa Rasta

WORK EXPERIENCE PRESENT Jira and Confluence Administrator . 4 yrs 6 mos Asan Pardakht Persian . Iran. Tehran . Tehran MAR 2021 Parisa Rasta Ref : C- - Lunch and confoiguration of Jira -Integration Jira with other systems via API such as PRTG, Splunk, ... Years of experience: 9 years -Implementing notification via SMS in Jira Jira and Confluence Administrator Asan Pardakht Persian -The Migration Process of Jira from the server version to the data center and Import Issues. Age: -Implement automation using Jira Automation or scripting tools like ScriptRunner (Groovy) 37 years old Marital status: Married Current Location: Iran, Tehran Nationality: Iran Salary expectation: Negotiable -Implementing and maintaining CMDB in Insight based on concepts related to configuration management -Implementation of ITIL processes in Jira including Incident Management, Change Management, Capacity Management, Asset Management, ... -All Administration activities in Jira & Confluence -Jira Service Management implementation -Analyze, review, and document current functionality to determine potential areas of improvement. -Manage user permissions for tools according to the needs of projects and teams. --Implementation & Manage Schemes, Security levels, Automations & ... -Perform application and system administration tasks, including data backups and scheduled jobs. Mobile: +98 - Email:- -Test new versions of the tools and plug-ins to ensure compatibility. -Research and utilize industry standard methods and techniques. -Design and Maintain JIRA projects, workflows, permissions, automations and users -Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces. -Work with JIRA administration. filters, reporting, dashboards, workflows, fields, and JIRA -Proactively communicates status/progress, challenges and escalations to management without prompting -Uses problem solving, critical thinking skills and independent thinking to overcome challenges -Adapts to cultural and organizational climates across global teams and partners with them on resolutions -Perform ad-hoc & incident management requests as requested --Analytical thinker that is expert at problem solving, conflict resolution, negotiation and decision making -Operates independently most of the time with minimal supervision. -Provide User Management and support for 1000+ local and remote users, manage system access across groups to ensure compliance, and maintain best practices -Create and manage security schemes, permission schemes and configurations -Interface with development groups within organization as the IT liaison for Development Cycles/Software -Manage and administer JIRA/Confluence add-ons, plugins, and extensions -Implement Atlassian Tools upgrades - Work with important plugins such as Scriptrunner, Insight,... w w w. i r a n t a l e n t . c o m MAR 2021 Systems management expert . 3 yrs 4 mos PNA (Pardakht Novin Arian) . Iran. Tehran . tehran NOV 2017 -Server management -CRM admin -Manage Engine admin -Mastery of the principles and concepts of software testing - Mastery of knowledge and ability to analyze - Ability to documentation -Familiarity with the application creation and development cycle -Ability to write technical texts -Work experience in testing various applications and websites - Familiarity with process documentation - Execute, control and ensure the accuracy of the tests performed and accept or reject the release of the software - Familiar with Agile and Scrum methodology MAR 2021 Pos tester . 3 yrs 5 mos PNA (Pardakht Novin Arian) . Iran. Tehran . Tehran OCT 2017 -Mastering the requirements of equipment and software paid -Mastering the testing of payment tools -Work with "Postman" Auto Test Tools -Testing and launching the classic Pos : PAX, Ingenico, Hypercom, MobilePos and ... -Testing and launching a variety of Android Pos: Smartpeak, urovo -Documentation of information security -Internal audit implementation related to information security -Documentation of the security requirements of Shaprak Company -Identification of non-conformities and corrective actions related to information security -Preparation of technical documentation for the payment tools -Documentation of Training & User Guide for the payment tools -Project Management FEB 2021 Jira administrator . 3 yrs 4 mos PNA (Pardakht Novin Arian) . Iran. Tehran . Tehran OCT 2017 -Cover the basic administration skills and knowledge needed to successfully administer and customize a JIRA instance. how to manage users, roles, and groups; create and configure projects; set up new issue types and schemes; build new workflow schemes from scratch; and manage notifications to users. -Configure JIRA for lean-Agile teams to include customizable workflows, team performance reports, integration with development and CI tools. -Maintain proper balance between standardized views and processes that help the organization stay Agile compliant. -Manage all Agile work across the CDM Program with a focus on Service Design, balancing shared resources and coordinating all deliverables to ensure on-time delivery. -Supervision of scheduling and implementation, managing project timelines, Scrum/Kanban boards and sprints, ensuring all projects are executed as planned. -Lead/manage all capabilities of the JIRA system (including add-ons, plug-ins, screens, workflows, schemas, troubleshooting, fields, permissions and notifications) -Manage and assign multiple requests from various stakeholders -Implement cross-functional department workflows to maintain the highest level of quality -Responsible for administration, maintenance, upgrades, enhancements to JIRA, Confluence and integrations with other tools and plugins -Manage user permissions for tools according to the needs of projects and teams -Perform application and system administration tasks, including data backups and scheduled jobs -Test new versions of the tools and plug-ins to ensure compatibility -Research and utilize industry standard methods and techniques -Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration -Communicate and share knowledge with internal and external contacts at all levels -Manage multiple responsibilities with tight deadlines -Construct custom dashboards using various filter types in JIRA -Train staff on JIRA and navigating projects in the space OCT 2017 SEO expert . 1 yrs 5 mos TOODID . Iran. Tehran . tehran MAY 2016 EDUCATION Islamic Azad University Center Tehran Branch Bachelor(BSc/BA) -Engineering (Computer/ Hardware and Software) 2006 - 2010 Camputer/Software Khaje Nasiroddine Toosi University Faculty of Sciences Master (MSc/MA) -Engineering (Computer/ Hardware and Software) 2016 - 2019 Computer/Artificial intelligence TECHNOLOGY SKILLS API Expert Jira Service Management Expert jira Software Expert Confluence Expert Manage Engine Expert Microsoft Visual Studio Intermediate postman Advanced SPSS Intermediate Microsoft Visio Expert Ms Office Expert MS Project Advanced Matlab Programming Intermediate Cisco CCNA Advanced LANGUAGE SKILLS Turkish Intermediate English Upper intermediate CERTIFICATE ITIL . 2021 PNA . IRAN Cisco . 2018 Arjang Institute . IRAN SAFE . 2019 Ofoq Project Management Institute . IRAN PMBOK . 2019 Ofoq Project Management Institute . IRAN