Parbat Muliyashiya
(Customer Support)
Junagadh,Gujarat,
India. 362002--
Experience:
06/2017 - Present
-
Response to new inquiries from globally customers for the Software/Web App/Mobile
Development and SaaS products.
Understand customer query and solve them by tech team help
Supports to customers via Chat/Email/Call
Explain services to new customers
Encourage customers to continue using our service.
Understand requirement and Provide quotes to new Customers
Making sales
Explain customer regards cost and monthly/yearly contract
Making update to customers regards new sale and maintain relationship
with customers
Maintaining a good relationship with customers.
05/2017
02/2014
-
Customer Support
(Chroma Technolabs, Ahmedabad,India)
Customer Support And Sales
(MyEcodes Technology,Ahmedabad,India)
Support to customers related CMS and Apps
Providing customer support via Email/Chat
Making Bids in freelancer.com and Maintain customers from globally
Making Sales
Explain cross products if require customers
Maintain relations with customers
Replying to inquiries and understanding requirements
01/2014
08/2012
-
Professional Freelancer
At Freelancer.com
Placing Bids in web development projects
And manage website design projects
Education:
-
Bachelor degree in computer. (06/2008-06/2012)
(Gujarat Technological University)
Language:
-
Skills:
-
Known languages are
English
Hindi
Gujarati
Maintain customer relations
Manage saas products
Preparing Documentation.
Understanding of query
Work based on require shift
Team communication
Can communicate effectively with customers and also team members with all level tech
and non tech skill sets.
Share knowledge and practice
Attention to details
Ability to work under pressure
declaration:
I hereby declare that all the information furnished above is true to the best of my belief.
Thank You,
Parbat Muliyashiya.
