Parameswaran A (Param)

PARAMESWARAN ALAGESAN (PARAM) Handphone: - ~ E-Mail:- OBJECTIVE: To focus on achieving true global experience and multitasking skills by meticulously using my IT/ITES industry knowledge, Business development, Sales and Pre sales experience in a strong market driven Organization. A competent professional with expertise in Data Entry, Data Processing, Data Management, Data collections, pre sales, proposal writing, business development and marketing communications (Cold Calling / Customer Support for International Customers US/UK/AUZ) skills specific to Software product development, IT and IT enabled services. Adept in understanding client requirements and preparing techno-commercial proposals, effective pre sales support, marketing of services, in order to secure profitable business. An effective communicator with exceptional relationship management and problem solving skills with demonstrated ability to relate and communicate to people at any level of business and management. 8 + years in Strong attention in detail and timely follow through and understand in all aspects of the Sales & Pre-Sales process. Capable of supporting & executing business solution capabilities through presentations, proposals, marketing collaterals, case studies, flyers and related activities. Specialties Data Entry, Data Management, Pre-Sales, Proposal Writing, Marketing Support, business development support, Business Deal / Bid Management in IT & IT enabled services, Software Product Development support, ITES support services with experience in proposal management specific to industries like Retail, Supply Chain, FAO, Banking, Insurance, KPO and hi-tech industries. Knowledge in proposal response for ERP and SaaS support specific for Oracle, SAP, Siebel & Dynamics based solutions. Knowledge and considerable exposure in responding to Government Tenders (India, Middle East and UK) Summary of Skills and Experience 8+ Years of relevant experience in Proposal writing, Corporate Marketing, Bid Management specific to Retail, Supply Chain, Life Sciences, KPO, FAO, Banking, Insurance, MPE ,HealthCare industries (Presales & Sales Support) Corporate Marketing exposure including Business Plan/Marketing Plan, and Go-to Market strategy specific for service(BPO) industry Active Partnership in Business Plan implementation & development initiatives from pre sales perspective encompassing plans for Business Unit, COE, Strategic Accounts, Sales Operation & Partnership (Proposal Management) for New Business initiatives Executed Account Mining Programs and plans including profiling existing customer base, identifying and growing potential accounts into strategic relationship using Pipeline Generation Framework, Cold Calling, Campaign development and marketing Strategies Executed targets for co-operative business units based on Business Performance marketing campaigns across multiple marketing channels (sales pipeline, revenue v/s target, Margins) in competency building for new account generation Presales & Sales Support – 250+ RFP, RFIs, PQQs & RFx exposure in IT & ITES solutioning for Fortune 500 companies, helping in achieving year-end targets with a strong proposal conversion ratio year on year Received Performance Excellence Credit Appreciation across two organizations worked till now Work Experience Name of the Organization : TAKE Solutions Global LLP Designation : Assistant Manager – Pre Sales Period : From August 2010 to April 2012 Primary Job responsibilities include Managing and Responding to RFI/RFP end-to-end process Leading multiple strategic and new accounts increasing footprint Account history analysis towards full Account Planning Advanced Qualification Initiatives (Identifying multiple opportunities; influencing sales teams; qualifying business pain and technical challenges) Resource Management / Stakeholder management (Internal and External) Gathering business and technical requirements and aligning them together ; Identifying gaps (e.g., functional, bugs, missing products) Planning and Delivering integrated solutions for the customer (e.g. presentation, final POC) Ownership of proposed solutions includes complete SDLC Acting as a visionary and part of strategist in relating to a solution area Leading development/delivery for solution methodologies (so far two accounts in TAKE) Developing best practices, processes, solutions and components that could be re-used Business case justification (ROI, TCO) Understanding architectural framework models and helping to identify, consolidate and justify demand /awareness/benefits of a solution Helping in creating architecture blueprint to meet technical/business requirements Building relationships, coaching and advising Executives and Architecture teams Creating counter strategies to competitive threats in accounts Assist marketing to develop marketing materials and positioning for solution areas Serving as a pseudo solution Subject Matter Expert (SME) in order to assist in business development opportunities Making recommendations to management for cross-functional involvement Engaging with internal stake holders & external partners to provide enablement and working collaboratively where needed Sharing lessons learned for scalable enablement across teams/geographies Work with product/service management to enhance solution capabilities based on feedback from customers (from a presales perpective) Name of the Organization : Photon InfoTech (P) Ltd Designation : Sr. Pre Sales Consultant Period : From Oct 2009 to July 2010 Pre-sales (end to end): Interact with customers to gather first hand business requirements Make presentation to clients and pitch on expertise in executing projects Prepare proposals, statement of work (SOW), conduct presentations Create marketing & technical collaterals based on customer needs Assist sales team to help close deals by coordinating the whole chain of events Workout project estimates in co-ordination with delivery team and prepare commercials Client orientation & Project Scoping Prepare user Business Requirement Documents (BRD) in use case format Collaborate with internal sales team, client and other stake holders to establish milestones and communication process for successful completion of project Freezing the requirement scope and documenting client’s business needs and conclude it to the agreement of all the stake holders Project kickoff & definition Regular interaction with developers, architects, Team leads, Project managers & Test engineers to define project objectives, roles, key deliverables, project status and its road map Project Launch & Training Assist in performing user acceptance testing at client’s location & run test cases at client’s facilities. Make projects live as per the schedule drawn and facilitate implementation of the project with technology team. Conduct post-launch reviews with internal stake holders and clients. Educate business users on the usability of the software with manuals, live training programs Strive for customer satisfaction and ensure repeat business Name of the Organization: HCL Technologies Ltd, BServ Group Designation : Executive – Marketing (Retail/SCM, Utilities and Public Sector) Period : From June 2007 till Sep 2009 Primary Job responsibilities include Responsible for providing Client Support; for prospective customers (Office Depot and Macys US) Responsible for generating value added leads through cold calling; email campaigns and webinars/online presentations Responsible for responding to RFPs /RFQs /RFIs with Strategic Approach towards resource solution based methodologies on Managed Services (HCL capability mapping specific to BPO capabilities) Proposal Bidding (CRM, SaaS enabled opportunities, Public/Government RFXs (identifying from common portals/qualify/work & submit) Coordinating with various departments (operation heads) to get the best solutions for RFP/RFI, etc in Retail Vertical presentable to the client Additional/Professional Qualifications Course : PG-APSM (Post Graduate - Advanced Program in Sales and Marketing) College : IIML, Indian Institute of Management, Lucknow (Top B-School of India) (Satellite + Campus Based Program: 2010 - 2011) Educational Qualifications Post-Graduation: Course : PG-EDIB (Post Graduate Executive Diploma in International Business & Marketing) College : LIBA, Loyola Institute of Business Administration Grade : First division with distinction (CGPA 7.16 on 10 point scale) Under Graduation: Course :Bachelor of Science (Chemistry) University :Madras University, Tamil Nadu, India Grade/% : 66.2 (First Division) Personal Vitae Father’s Name:V.Alagesan Languages Known:English, Tamil Current Residence:Velachery,Chennai-600113 , Tamil Nadu,. India Permanent Address:110/186, Nehru Nagar, Vallam Post, Chengalpattu, 603002 TN India Age:33 Years References will be provided on request. Declaration: The information provided is genuine and relevant documents to substantiate the above would be provided on request. Place : ChennaiSincerely, (Parameswaran Alagesan)