Paragi Patel

Paragi Patel Mobile: - E-mail:- Professional profile I am an enthusiastic and professional information manager/Project Manager/ VA with extensive experience of managing and maintaining large and complex databases In UK with National health services. I enjoy being part of a team however at the same time i am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. I have a strong ability to perform effectively and can grasp new ideas and concepts very easily. Objective Looking to take up suitably challenging role and keen to achieve further professional development Education and qualifications MSc. -S. P university India B.Sc – S.P university India Certificate in IT applications ( Birkbeck college, University of London) Certificate in Prince 2 Practitioner Professional development Equality and diversity Presentation Skills Advance Access SQL Server Reporting Services Achieving Prince2 Certification Key technical skills Good working Knowledge of MySQL, HTML Working with MS SQL, Writing Advance Queries and Reports using SQL Server Reporting Services Knowledge of STLC Writing test plans/scripts for software testing Writing complex Queries and Reports using Humming Bird Advanced Level (BI Tool) Preparing Project Documentation using Prince2 Methodology. Highly developed knowledge & application of MS Access (advanced) MS Excel (Macro level) MS Word Career summary June 2015 – Till date: Virtual client relationship officer, Made In India media Pty (Australia) The main responsibility include Taking inbound calls from clients about status and progress of the work and updating them. Liaising with clients (mainly owners, directors, CEOs, managers) with their requirements for their marketing needs (artwork design; digital marketing campaign, print marketing etc.) Answering/forwarding emails from clients and designers and web developers. Managing clients’ accounts for invoice payments and collections updating it on to XERO. (accounting software) Coordinating the owner’s meeting calendar Placing client notes and updating status in CRM.(ZOHO) Setting up sales appointments with potential clients (cold calling) June 2008–June 2014 Information officer (Surveillance and Notifications Data Management), Public Health England (PHE), London The prime responsibility of the post was to ensure the consistency and correctness of data loaded into the National surveillance database systems and monitoring of the systems. Particularly I was responsible for all aspects of data quality and system performance relating to the reporting of Statutory Notifications and consistency of data loaded into the national laboratory reporting database and also manage projects run by the departments. Some key responsibilities included Contribute to the specification, design and implementation of routine reports. Manage and assist with development and testing of new and upgraded systems Writing and executing test scripts Running tests on the new releases and writing test reports on the systems tested Meeting with software developers and project support teams and reporting findings of the system testing Quality assuring the new system and the data loaded in to the system Writing and maintaining SOPs and user guides on the system use Train/provide walk through of the system to the juniors Had a major responsibility for managing the corporate Registration Authority information systems and for acting as the champion for information services. Act as a Project manager for Health Protection Electronic Notifications. July 2006-June 2008 Senior systems and data support Officer, Kings college hospital, London Responsible for ensuring that the Information Systems team collects all data required to monitor activity, rates of infection and waiting times and that this is reported within the quarterly and bi-annual statutory timescale with respect to GU and HIV services To support the in-house Caldecot Information Portal and patient management system (Telecare). Responsible for providing the documentation and training on both systems above to the staff. To produce the necessary reports in a timely fashion, to report to Departmental Managers and the Communicable Diseases Surveillance Centre on STIs, HIV and AIDS and to develop robust data capture systems. Work to the identification, development and implementation of departmental improvements with systems manager. Assist with the analysis of departmental data for project work, reports and publications work closely with the IT department in the development and maintenance of the departmental IT architecture Answering ad-hoc information requests. Personal details Driving LicenceFull/Clean UK HealthExcellent; non-smoker LanguagesFluent in English, Hindi & Gujarati References and detailed Job descriptions are available on request