MR. PARAG MAZUMDAR.
Permanent Address: S/O Mr. Benoy Bhushan Mazumdar. Surjyapara. Near Bagan Bari. Road No.01. Arundhuti Nagar. Agartala. Pin No. 799003. Tripura (W).
Present Address: S/O Mr. Benoy Bhushan Mazumdar. Surjyapara. Near Bagan Bari. Road No.01. Arundhuti Nagar. Agartala. Pin No. 799003. Tripura (W).
Contact – Mobile No. -.
DOB – 25th May’1979.
Email:-(Personal).
Objective
To become a recognized performer in an Administrator Field as a Data Operator and Translator imbibing corporate values, enthuse others and strive hard to meet aggressive targets in a complex business environment.
Looking for a challenging job in Administrator Field as a Data Operator and Translator and also as a Freelancer.
Summary of Job Oriented Qualifications
Highly motivated and result oriented professional with exceptional interpersonal and communication skills and has proven experience in these following competencies.
Administration.
MS Office.
Data Operator.
Customer Services.
Staff Management.
Translator.
Freelancer.
Experience
1. Jet Airways (India) Ltd.Date Joined – 27th Oct’03 To – 10th Feb’19.
Customer Service Assistant/Supervisor – Data Operations.
Jet Airways served 67 destinations including 47 domestic and 20 international destinations in 15 countries across Asia, Europe and North America. The airline had its primary hub at Mumbai and secondary bases at Bangalore and Delhi.
Job Profile:
Doing the daily jobs of Data Operator jobs of commercial part like – Ticketing, Reservation, Back-Up Office works, Ramp Area, managing the cash department, etc.
Responsible for HR and Admin related works for the station.
Enrolling customers to Jet Privilege membership. And then looking after their membership facilities and complains, if any.
Achievements
Working with a private aviation company that is among the best in the world. The scope and reason to work in the company are:
Identifying the complete problems and pass to the customer the best supply of, field services and emotional services, and repairing the opportunities provided by them through complaints.
Working with the best applicant engineers, technicians, managers, supervisors, higher officials, loaders, crew members, juniors, seniors, and co-workers to provide the best of teamwork in and as required atmosphere.
Finished as one of the best staff and was certified and awarded by the company for the same.
Mapped all the expectations from the Bureau of Civil Aviation Security (BCAS) which is the recognized Government board to look after the aviation security and safety in India, during their regular audits.
Met the possible expectations from the company regarding commercial point of view regarding ticketing, reservation, customer service, Tele conversation, ground related works, like - check-in counters, ramp works and as such.
With negligible number of mistakes completed all the given additional works by the station in-charge, Station Manager or Supervisor or the Ground Supervisor Officer with the best possible disciplined manner and added or changed some new way of working in more cleanly manner.
Cleared with flying colours the below mention audits:
Completed half-yearly, quarterly, and even monthly audits from BCAS.
Completed half-yearly, quarterly, and even monthly internal audits from our own company.
Completed half-yearly, quarterly, or even monthly internal quality control audits from our own company from both security and commercial point of view.
Awards
Was adorned and ornamented with the below mention certificates and awards while in service with Jet Airways:
Certificate of Acknowledgement from Sr. G. M. Operations – India, Mr Gilbert George.
Certificate of Appreciation from G. M. – Relationship Marketing, Mr Rahul Kucheria. (02 Time).
Letter of Appreciation from company Vice President Operations, Mr Steve Ramiah.
Certificate of Appreciation from Sr. G. M. Operations, A. S. Bedi. (02 Time).
Awarded ‘Two Star – Eagle Eye Award’ from Sr. G. M. Operations, Jet Airways, A. S. Bedi.
Experience
2. As A Freelancer.Date From – 11th Feb’19 To – Till Date.
Education and Specialized Training
Bachelor in Arts (Honours) in English. Tripura University.
Domestic Data Entry Operator Certificate by E-Skill India.
The Fundamentals of Digital Marketing by Google.
Google Ads Search Certification by Google.
YouTube Asset Monetization by Google.
YouTube Content Ownership by Google.
Team, Jet Learning and Development (Jet Airways India Limited).
Back To Basics (Jet Airways India Limited).
International Fare & Ticketing Basics, IFTB (Jet Airways India Limited).
Basic Reservation Training (Jet Airways India Limited).
Basic Ticketing Training (Jet Airways India Limited).
Telephone Etiquette Training (Jet Airways India Limited).
Customer Service Excellence Training (Jet Airways India Limited).
Basic Airport Handling Training (Jet Airways India Limited).
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