Parag Jitendra Joshi

Parag Jitendra Joshi 3A/21, Jay Gokuldham, Opp Mac Donald’s, S V Road, Borivali (W), Mumbai – 400092 Tele:- Passport no: R- Email:-Male, Born on 22nd Nov 1981 CURRENT WORK EXPERIENCE Rainbow Aviation Assistant Manager Sales Sep2019 Jun2020 Client: Fedex Key Responsibility        Selling South African destination as per company’s policy. Visit Cargo agents on day to day basis to sell weekly freighter capacity. Co-ordinate with reservation and operation for smooth handling of cargo. Take part in team meeting to discuss sales strategy and error analysis. Interact with principal on weekly basis to understand their requirement. Prepare various reports as per the requirement of company. Handle customer complain and ensure efficient after sales services. Chapman Freeborn Airchartering Pvt ltd Asst Manager Business Development Feb2016 Aug 2018 Key Responsibilities        Handling and controlling cargo charter sales activities for the western region – Mumbai. Having good experience in handling airline commercial and charter sales activities. Interacting with airline operator for pricing and rate negotiation for cargo charter business. Co-ordination of cargo charter bookings and flight co-ordination. Needs to give proper charter guidance to customer and make them understand the concept. Looks after inbound and outbound charter flight queries. Also having knowledge of logistics and shipping agency. Jet Air Pvt Ltd Cargo Sales Agent Nov 2013– Feb 2016 Client: Jet Airways India Pvt Ltd. Key Responsibilities            Tele sales on day to day basis to keep agents updated and to sell wide range of product. Negotiate rate and visit potential customer as when require. Co-ordinate with pricing and CCRM team for price and space analysis. Flight planning and co-ordination on day to day basis with sales and operation team. Flight planning in consideration with top customer and special allotments. Route analysis and planning to maximize the revenue of the airline. Cargo reservation, space management and shipment follow ups. Co-ordinate with interline partners with regards to onward space confirmation. Preparing various sales report as per the needs of management. Working onCargospotcargo system designed by CHAMP. Also co-ordinate with domestic operation team for various function.    Co-ordinate with domestic ramp team for maximum upliftment of cargo. Having knowledge of cargo carrying capacity as per the aircraft version. Also ensure to take shipments as per flight capacity and dimensions. Global Aviation Services Pvt Ltd. Sales Co-ordinate & Reservation Aug 2011- Oct 2013 Client: Finnair Cargo(Freighter) Key Responsibility           Selling a range of product and services, to both new and existing clients. Booking appointments for sales representatives to visit potential customers. Using word & Excel to generate report and maximizing every sales enquiry. Conveying technical information to customers Prepare various sales reports as per need of Airlines Cargo booking on day to day basis as per Airline regulation Shipment follows up from the time shipment departs and reach destination Communicating with HUB by telephonic and emailing reservation related query Feed rates in the system and also support sales team in day to day activity. Worked on eGo cargo system designed by CHAMP WNS Global Services Pvt Ltd Associate - Customer Service Dec 2006 – Aug 2010 Client: Virgin Atlantic Airways Key Responsibilities           Responsible for Cargo Revenue Accounting & Cargo Commercial (Sales Support) for US origin Verifying Airway Bills for CASS (Cargo Accounting Settlement System) Spreading efforts across managing Cargo Sales Audit & Cargo Commercial for US origin. Airway Bills to be checked for rates and other charges with physical Airway Bill Copies and that with Voyager (Sky chain) Cargo System. Handling agent’s queries for billing discrepancies of CASS and Non CASS billing. Needs to check the agents contracted rates for verifying AWBs. Making error analysis for the team. Maintain pending revenue status reports fortnightly and monthly. Interaction with the client via email and Phone i.e. conference call. Conduct process training and refresher for the team. US Cargo commercial & Sales Support (Product and Pricing)     Setting up Cargo rates for Cargo Agent according to the need of Airline. Setting up Cargo routes for various destinations as per needs of Virgin Atlantic Airline. Maintaining space allocation and doing Cargo Reservation. Doing Cargo Reservation Interline Coordinator work   Maintaining interline agreement in the system that includes rates and flight setup. Setup Special prorates agreement (SPA) as per airline needs in the system. Project Visited UK for Cargo Project Transition   Voyager (Sky chain) Cargo System Training new system that is introduced by Virgin Atlantic Airways. Training consists of implementation new changes in the new Voyager Cargo System. Cambata Aviation Pvt Ltd Cargo Supervisor Dec 2004 – Dec 2006 Key Responsibilities       Handling Cargo Agents, acceptance of Cargo as per IATA rules and regulation. Approving and verifying of day-to-day documentation related to Imports and Exports. System Operation- Cargo Reservation and updating the Airway Bills. Monitoring and Supervising over all Imports and Exports, loading and unloading. Interacting with Airline staff, briefing of cargo load allocated on the flight. Handling cargo agents, resolving queries, also working as a counter sales & imports staff as work includes taking bookings & giving cargo rates to the agents for the space booking. Preparing Delivery Order and Receipt for the incoming cargo. ACHIEVEMENTS     Awarded Voyager Certificate from Virgin Atlantic Airways for Cargo Revenue Accounting. Awarded Voyager Certificate from Virgin Atlantic Airways for Cargo Commercial. Awarded as WNS Certified Trainer from WNS. Awarded Certificate from WNS for the Best Performer of the month EDUCATIONAL QUALIFICATION   B Com from Mumbai University in 2003 Diploma in Air Cargo & Courier Management from Institute of Hotel,Cargo and Tourism Management (IHCTM), Mumbai in 2004 (1 years full time) KNOWN CARGO SYSTEM   eGo and Cargo spot – Designed by Champ. Sky chain – Designed by Mercator. IT SKILLS  Diploma in MS Office & Web designing from Best Informatics Pvt Ltd Languages: English, Hindi, Marathi and Gujarati