Paola Sanz

PAOLA J. SANZ Puerto Princesa City, Palawan 5300 |-| - OBJECTIVE To obtain a Real Estate Virtual Assistant position where I can utilize my 7 years of Real Estate experience in customer service, process improvement, team leadership, and problem-solving to enhance company operations and drive business success. WORK EXPERIENCE MBHLand Development Co. Puerto Princesa City, Palawan, Philippines 2018 - 2024 Operations Manager, June 2021 – September 2024 • Monitored budgeting and financial tracking for projects totaling ₱80M+, ensuring adherence to financial targets and effectively managing costs to stay within budget. • Prepared and presented monthly operational reports to executive management team, providing insights that contributed to an increase in project profitability. • Streamlined operations for 6 real estate projects, reducing project delays and ensuring on-time delivery of key milestones. Property Management Officer, September 2019 – June 2021 • Developed and implemented a comprehensive database to track 200+ properties offered by property owners for potential land development or joint ventures, streamlining data management and enhancing project evaluation efficiency. • Coordinated with contractors and service providers to ensure timely completion of projects, maintaining quality standards and meeting project deadlines. Administrative Officer, July 2018 – September 2019 • Responded to client, agents, and brokers’ inquiries via phone and email, maintaining a 98% customer satisfaction rate through timely and professional communication. • Led and supervised staffs, improving overall productivity through effective task delegation and performance management. Mybesthouses Realty Corporation Puerto Princesa City, Palawan, Philippines 2017 - 2018 Administrative Assistant, June 2017 – July 2018 • Coordinated schedules and maintained manning calendars for 50+ real estate agents and brokers, ensuring client appointment efficiency and reducing scheduling conflicts. • Assisted agents and brokers in preparing marketing materials of 7 different land developers based in Palawan, contributing to the closure of 300+ property sales within a year. EDUCATION Palawan State University – Puerto Princesa City, Palawan, Philippines Bachelor of Science in Business Administration, Major in Marketing Management Attended from 2019 to 2021 • Dean’s Lister STI College Puerto Princesa – Puerto Princesa City, Palawan, Philippines Highschool Diploma Graduated: 2019 SKILLS • • • • • Microsoft Office Suite (Excel, Word, PowerPoint): Advanced proficiency for creating reports, presentations, and managing documents. Graphic Design & Layout: Proficient in Adobe Photoshop and Canva for creating professional layouts, marketing materials, and visually appealing content. Property Documentation & Contract Management: Experience in managing contracts and legal documents for real estate. Database Management: Proficient in organizing and maintaining real estate client and property databases. Social Media & Online Marketing: Expertise in managing multiple social media platforms.