Paola Nuñez

PAOLA NUÑEZ PAULINO EDUCATION PERSONAL DETAILS Phone Number:- Pontificia Universidad Católica Madre y Maestra (2019) Psychologist Email:- Universidad Cardenal Herrera, España (CEU) -) Master in Psychology of Community Health and Social Intervention Address: Calle 8, Las Américas, Res. Américas III Apto 3A, Santiago, R.D. EMPLOYMENT HISTORY Dominican ID:- LANGUAGES Spanish English (Advance) SKILLS Adaptability Ability to work under pressure Leadership Customer Service Ability to work in a team Communication Skills Details Oriented REFERENCES Lic. Lismarie Martinez- Ing. Amy Muñoz- Synergies Corp, Business Analyst (IT Division) (2019- current) Manage and respond to costumers request via Email. Provide technical support as an admin to the platform. Work along with the development department by doing testing of the portal to ensure customers experience. Holy Trinity School- Psychologist -) School Psychologist in charged of the Psychology and Orientation department. Provided assistance to the human resources department by doing phone screening, evaluate currículums based on needs, provide the psychological evaluation and proceeding to the interviews. Evaluate students academic and emotional performance and provide the appropriate diagnostic test and action plan. Design and implement training courses for students, parents and teachers. Teach the subject of orientation and College counseling program . Data Vimenca – Quality Analyst -) Evaluate agents performance to ensure customers satisfaction. Provide training, feedback and coaching to the area of opportunities. Design an incentive and engaging monthly plan for the agents. Provide the clients with monthly presentation of the analytics and development plans of the agents. COURSES II International Course on public political methodologies with a masculinities approach for the prevention of gender-based violence (APEC University and the Ministry of Women) Specialization in Emotions and Neuropsychology (TECH Technological University of Spain) Diploma in Advanced Psychometric awarded by FUNDEPSIC II Congress on Digital Mental Health 2020