Paola Martinez

Alejandra Paola Martínez Pérez Phone: - Email:-Location: Puebla,Mexico Age: 28 Objective: I have the capability to solve problems, think outside of the box. I always want to do the best in everything I do so I can make a positive impact to the company I work for and the society. I prove to be an effective team worker, leadership in work environment and self-initiative. I am looking for a company that I can contribute with my experience and skills to the growth of the company and my career within. Education Universidad Popular Autónoma del Estado de Puebla (UPAEP) 2022- Current: Master of Marketing Direction Universidad Americana ( UAM-: Digital Marketing specialization Universidad Centroamericana (UCA-: Bachelor of Business Administration Languages and other information Advanced English Advanced Excel course- Centro CAD Google Ads certification Experience September 2020- April 2023 Position: Recruiter and onboarding specialist- Trax Retail Responsibilities: • Generate leads in different channels for potential applicants to work in different projects and positions for retail merchandising ( full time, part time, gigs) • Perform phone screen and interviews to applicants for retail merchandising positions. • Onboard new hires on how to use the merchandising app for work. • Follow up on hiring process and create route of work for people hired in order to make them work as much as possible. • Fill the required needs of each project and client. • Internal communication with departments (project managers, team leads, operations, schedulers, support) to achieve project goals. • Work with project team to coordinate new projects launch and create execution line to make sure projects are accomplished suc cessfully. March 2020- September 2020 Position: Marketing and sales freelancer- Day translations and other clients July 2018-February 2020 Position: Medical billing specialist- Smart Do Responsibilities: • Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing. • Following up on unpaid claims within standard billing cycle timeframe. • Checking each insurance payment for accuracy and compliance with contract discount. • Calling insurance companies regarding any discrepancy in payments if necessary. • Reviewing accounts for insurance of patient follow-up. • Researching and appealing denied claims. February 2017- December 2017 Position: Customer service representative- One Link Nicaragua (Fitbit) Responsibilities: • Customer service for Fitbit by email, chat and calls. • Troubleshooting with customers, check warranty, place orders. October 2015-September 2016 Position: Bank services Officer - Banco Lafise Responsibilities: • Assisting customers that visit the bank and follow up customer´s inquiry to be solved on time. • Create banking accounts for people and companies, wire transfers, updates and other duties. • Reach sales goals for credit cards, insurance and other products. Skills • • • • • • • • • • Multiple project management skills. Applicant tracking system management Scheduling & Calendar Management. Canva Management Administrative and organization skills. Strong verbal and written communication skills. Time management. Microsoft Office advanced skills (Word, excel, power point) CRM Management experience Slack, Teams, google apps, Monday.com