Paola Leal

I am a Project Management Professional dedicated to transforming complex strategic goals into organized, actionable realities. With a foundational background in Architecture and advanced specialization in Innovation, Digital Transformation, and Project Management (Google Certified), I offer a unique blend of visual-spatial logic, analytical precision, and systemic thinking. My career is defined by a commitment to project governance, performance monitoring, and the optimization of institutional workflows.

Whether acting as a Program/Product Manager or a PMO/Management Analyst, my focus is on creating clarity within complexity. I have a proven track record of managing multi-stakeholder initiatives and implementing governance models that drive measurable results. My professional journey is marked by an ability to adapt to diverse environments—from the fast-paced real estate market to the strategic heights of public administration.

During my tenure with the State Secretariat for Innovation (SEIA), I supported the governance of the POLIS Program—a statewide strategic initiative aligned with the UN 2030 Agenda. By designing and implementing a custom stakeholder mapping and monitoring process, I helped increase program adherence from 55% to over 90% across nearly 400 municipalities in just two months. This experience solidified my ability to manage institutional risks and facilitate cross-functional alignment sessions that keep large-scale programs on track.

I specialize in the "how" of business performance. I am proficient in both Agile and Waterfall methodologies, utilizing tools like PDCA, 5W2H, Kanban, and OKRs to ensure deliverables meet quality standards and deadlines. My experience includes:

• Project & Program Governance: Structuring action plans, monitoring dependencies, and facilitating management rituals to keep teams synchronized.
• Performance Analytics: Consolidating KPIs and using data visualization to provide the "single source of truth" needed for executive decision-making.
• Process Optimization: Mapping workflows and defining SLAs to improve efficiency, as demonstrated by my work improving ticket management and customer satisfaction in real estate development.
• Stakeholder Management: Navigating complex environments to foster collaboration between technical, sales, construction, and administrative departments.

I am highly proficient in Microsoft 365, Google Workspace, Asana, and Trello, with foundational skills in Power BI for data-driven reporting. Being trilingual (Portuguese, Advanced English, and Intermediate French) allows me to operate effectively in international and multicultural environments.

I thrive in roles that require a results-oriented mindset and a collaborative spirit. If you are looking for a professional to strengthen your PMO, analyze performance gaps, or coordinate your next project launch with architectural precision, let’s connect.