Pankaj Vishwamitra

PANKAJ VISHWAMITRA SENIOR LEAD - QUALITY ASSURANCE Pursuing a challenging role in Quality Assurance, utilizing over 15 years of expertise in software testing and around 7 years of experience in team leadership to enhance product quality and implement innovative testing strategies across various sectors. - - Core Competencies Cross-Platform & Browser Testing Stakeholder & Client Communication Team Leadership & QA Mentorship Functional & Regression Testing Expertise Test Strategy & Planning Manual & Automated Testing Execution API Testing & Automation Agile/Scrum Methodologies & Sprint-Based QA Mobile, Web, and Embedded System Testing QA Metrics, KPI Tracking & Process Improvement Defect Lifecycle Management Performance Testing Academic Qualifications PSM TM Certified | 2025 ISTQB ® Certified | 2011 PGDCA - ITM, Gurgaon | 2003 B.Sc. - Govt. PG College, Rishikesh | 1999 Technical Skills Testing Tools & Frameworks: Robot Framework | Postman | JMeter | BrowserStack | JIRA | Xray (JIRA Plugin) | Krystal DMS | Lotus Notes | MS Power BI Testing Types & Techniques: Automation Testing | Manual Testing | Functional Testing | Regression Testing | Integration Testing | User Acceptance Testing (UAT) | End-to-End Testing | Performance Testing | Security Testing | Agile Methodology | Test Planning | Bug Tracking & Analysis Technologies & Platforms: Web Applications | Mobile Applications | Embedded Systems | ERP Systems | Oracle EBS | R12 Migration UI/UX & Design Review: Figma http://www.linkedin.com/in/pankaj-vishwamitra-pankaj Profile Summary Accomplished Senior Lead - Quality Assurance with 15+ years of experience in software testing & quality assurance, including more than 7 years in leading teams, developing test strategies, & executing high-quality software projects. Certified in PSM TM & ISTQB ® , with a proven track record of driving defect reduction and improving software quality across Mortgage, Finance, Healthcare, Logistics, Travel, & Scientific domains. Expert in test planning, test execution, and bug analysis, with deep understanding of agile methodologies, manual & automated testing, & continuous improvement. Skilled in automation testing using Python-Robot Framework, API testing with Postman, and performance & security testing. Experienced in UAT, integration testing, & end-to-end testing, ensuring that projects meet acceptance criteria & quality standards. Strong expertise in test management tools such as JIRA, Xray, and Robot Framework for automation and load testing using JMeter. Known for collaborative leadership, guiding teams of testers to consistently achieve quality objectives, mentor juniors, & manage stakeholder communications effectively. Adept in conflict resolution, KPI tracking, & CMMI Level 3 implementation. Proficient in both mobile & web application testing, as well as embedded software testing for scientific instruments. Focused on delivering value through performance testing, security assessments, and aligning testing initiatives with organizational goals to streamline SDLC processes. Career Timeline Since 2021 Tavant Technologies India Pvt. Ltd. Senior Lead - Quality Assurance - EXL Services Test Lead 2018 Anton Paar India Pvt. Ltd. Lead - Software Testing - Oasis Technosoft Pvt. Ltd. Senior Software Test Engineer - Ennovate Software Pvt. Ltd. Test Engineer Notable Accomplishments | Highlights Reduced critical defects by 30% through effective test strategy implementation and leadership of a team of 8 testers, significantly enhancing software quality across multiple high-stakes projects. Led automation testing using Python-Robot Framework, cutting testing cycle time by 40%, and improving test coverage for critical business functionalities. Successfully defined and implemented QA metrics and KPIs, which streamlined testing workflows and improved tracking of defects, leading to a more predictable delivery schedule. Analyzed and prepared key Oracle documentation artifacts such as MD.050 (Functional Design), MD.070 (Technical Design), & TE.040 (Test Plans) to support requirement validation, system testing, and quality assurance across Oracle E-Business Suite modules. Delivered comprehensive performance and security testing for large-scale applications, ensuring scalability and mitigating security risks, contributing to the stability and reliability of key products. Championed UAT and integration testing across complex software environments, ensuring successful client acceptance and product releases with zero post-deployment issues. Drove CMMI Level 3 implementation, achieving process maturity improvements and aligning testing practices with industry standards, which enhanced overall project delivery. Optimized mobile application testing using BrowserStack, achieving cross-platform compatibility and reducing defect rates related to device-specific issues. Enhanced collaboration with product owners and development teams, facilitating smooth cross-functional communication, ensuring alignment on quality goals, and reducing the time to address critical issues. Led scientific instrument software testing for precision applications, ensuring the delivery of highly accurate and reliable software for embedded systems used in scientific research. Streamlined client communication by implementing structured reporting and regular status updates, improving transparency and satisfaction across multiple projects. Guided mentoring initiatives for junior team members, fostering skill development and promoting a culture of continuous learning and quality focus. Work Experience Since April 2021 | Tavant Technologies India Pvt. Ltd., Noida | Senior Lead - Quality Assurance Leading multiple project testing tracks across domains including Mortgage and Healthcare. Defining test approaches and allocating tasks based on resource capabilities and project timelines. Collaborating closely with Product Owners and Development teams to ensure sprint deliverables are well-defined and testable. Driving automation initiatives using Python-Robot Framework and enhancing reusability of scripts across projects. Managing daily stand-ups, sprint planning, retrospectives, and defect triaging with cross-functional teams. Ensuring effective execution of regression, smoke, integration, and system testing cycles. Utilizing tools like JIRA (X-ray), Postman, and BrowserStack to support comprehensive test lifecycle management. Achievements: Instrumental in establishing test data management practices for multiple projects, reducing test setup time significantly. Enabled seamless onboarding of new QA members by preparing project-specific knowledge bases & training sessions. Played a key role in test environment stabilization and release validation process across geographically distributed teams. October 2018 - January 2021 | EXL Services (via CubeSquare Technologies Pvt. Ltd.), Noida | Test Lead Supervised and managed end-to-end QA processes for mobile and web-based applications across Travel and Finance domains. Coordinated with onshore teams and business analysts to clarify functional requirements and identify testing gaps. Led peer reviews of test scenarios and ensured 100% traceability with business requirements. Facilitated timely defect resolution by aligning defect severity with business impact during triage sessions. Provided support in test reporting, test closure, and release sign-offs in agile delivery environments. Achievements: Actively contributed to transition planning from manual to semi-automated testing workflows using open-source tools. Developed domain-specific reusable test suites that significantly improved onboarding time for new projects. January 2018 - August 2018 | Anton Paar India Pvt. Ltd., Gurugram | Lead - Software Testing Led QA initiatives for embedded software of scientific instruments and their corresponding mobile applications. Created traceability matrices for regulatory compliance and audit support for precision hardware-based software. Collaborated with the global product development team to integrate firmware updates with front-end changes. July 2012 - December 2017 | Oasis Technologies Pvt. Ltd., Gurugram | Senior Software Test Engineer Participated in full QA life cycle including requirement analysis, test case design, execution, defect tracking, & closure. Prepared essential documentation such as RTMs, Test Plans, and Test Exit Reports in alignment with QA processes. Involved in client demos and walkthroughs for UAT readiness and business user alignment. July 2011 - July 2012 | Ennovate Software Pvt. Ltd., New Delhi | Test Engineer Designed and executed functional test cases for logistics management modules. Maintained daily test logs and actively contributed to weekly test progress reporting. Participated in QA reviews and contributed to test coverage analysis. Identified critical path modules and implemented focused regression testing strategy, improving release stability. Played a key role in integrating QA efforts with early-stage requirement discussions. Projects Tavant Technologies: Redwood Trust: Home Equity Investment, LauraMac (web) Thomson Reuters: TaxCaddy (web) Guild Mortgages: Loan Origination (mobile) Flagstar Bank: LoS Modernisation (web) Blink Health: Identity Project, RxOS (web) MGIC: Claims Transformation (web) EXL Services: eVoyage: Web & mobile-based travel platform Real-Time Pricing: Financial web application OneEXL: Internal mobile application Anton Paar: EasyDens: Mobile app for scientific instruments DMA M Series: Embedded application Oasis Technosoft: Oracle EBS Support, R12 Migration Time Sheet Management, Leave Application IT PM System, Software Change Request System Ennovate Software: Logistics Suite: Reports Generation, Shipment & Customer Management modules Personal Profile Date of Birth: 6 th September, 1980 Location/ Address: Faridabad - Haryana Languages: English and Hindi