Pankaj Tiwari

Pankaj Tiwari B171 Qutub vihar , Najafgargh Near chaupal hanuman chowk , NewDelhi --Summary To have a career seeking, challenging, position in organization and to be able to apply, my skills for the growth of the organization and to work in responsible and challenging. Position where team-work and adaptability are required and hard work is recognized and rewarded. Qualification MBA P from National institute management science (NIMS) 2015 Specialization- Operation Management Jamia Hamdard College (New Delhi) Bachelor of Business Administration (General Marketing) 2011 12th Class CBSE Board New Delhi, Munirka Work Experience – Kixx Media Pvt Ltd (Gurgaon) Assistant Manager - Assistant Manager - Business Expansion and Market Research June 2017 - Still Continue Roles and Responsibilities – Establishes rental rate by surveying local rental rates; calculating overhead costs Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services, short listing property Showing units Contracts with tenants by negotiating leases; collecting security deposit.. Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and snow removal services Coordinate with Management for Property finalization as per company standard. Work Experience – Max life insurance (Gurgaon) Policy owner servicing -Backend Associate Roles and Responsibilities – Nov 2015- March 31, 2017 Roles and responsibilities Received transactions data on daily basis and re-organized it for analysis as per SOP. Handling all the customer queries received by GO (General offices pan India level) Any kind of changes customer wants to update in his/her policy. Date of birth, sum assured, surrender, reinstatement, revival of policy We always follow TAT (Seven days) Csav Group Pvt Ltd (Gurgaon) Process executive Documentation Roles and Responsibilities – 1 year Coordinate with clients and vendors for necessary information Implement specific vendor requirements. Solving the problems related to documentation Updating the clients information if needed clients regarding the status Resolving vendor problems concerning codes Check and monitoring invoices Activation and deactivation of vendor codes Quail technology Franchising -Team Leader Roles and Responsibilities – Preparing daily workloads for staff & coordinating daily allocation of work Motivating team to achieve high standard targets Preparing daily workloads for staff & coordinating the daily allocation of work Motivate and inspire team members Handling client enquiries and acting as the face of the business. Working with the sales and marketing team to drive sales forward. AMEX PROCESS Relationship Officer (Amex -American Express Process Sales Credit card) Roles and Responsibilities – Cross selling to existing customer and acquisition of new customer To provide solution to the customer credit card need Maintain and develop good relationship with customers through personal contact or Meeting or via telephone etc. Prepare and maintain sales call report Exploring new sales areas & way to achieve targets Review own performance and aim at exceeding their targets Record sales and other information and report the same to the sales department. Personal Information Father’s Name –Brahma Tiwari Gender –Male D.O.B - 6-6-1988 Passport no –L-