Pamela Rivera

 PAMELA MAE E. RIVERA Address: BLK12 LOT2 Lopezville Subd, Banga Bayawan City, Negros Oriental 6221 Philippines Mobile Number: - E-mail Address:-Skype: foolishluver23 Personal Information Date of Birth: 30 Jan. 1987 Place of Birth: Bayawan City Status:Married Religion:Roman Catholic OBJECTIVE To obtain a position in a progressive company that offers opportunities for career advancement and development that also values right attitude and professional respect. SELF DESCRIPTION Self-motivated to learn new skills, technique, and strategies Hard working and recognizes work style and dedication Flexible in professional growth and development Goal-oriented and driven to do my job on time Can work alone and can work with a team Values respect and open to everyone’s opinion. JOB HISTORY November 2016 – December 2020 Support, Biller and AR Representative Waiting Room Solutions Responsible for checking eligibility, collecting, posting and managing account payments, submitting claims and following up with insurance companies. Able to check eligibility and benefits on different provider portals like Availity, Navinet, etc. October 2009 to August 2016 Customer Service Representative TeleTech - Dumaguete Delivery Center, Dumaguete City, Philippines 6200 Assigned at the Operations Department, serving healthcare providers in the United States mainly in the Central Region which includes the states of Indiana, Ohio, Kentucky, Missouri and Wisconsin through phone channels. Handled inbound calls for inquiries like benefits, claims and precertification of different healthcare services covered by Anthem Blue Cross and Blue Shield Companies. EDUCATIONAL ATTAINMENT Bachelor of Science in Computer ScienceNegros Oriental State University Dumaguete City, Negros Oriental, Philippines Graduate of 2012 BOOKKEEPING NC III (2019) SUMMARY OF SKILLS Setting priorities and anticipating the needs of every client Typing, filling files, and prioritizing more important works Computer literate Good Interpersonal Relationship skills Can work with less supervision, flexible to any situation With good analytical and problem-solving skills