Pamela Mae N. Gonzales
Age: 34
Birthdate: December 2, 1982
Address: Unit 2706, Tower 3 SM Light Residences, ESDA Corner Madison St,
Mandaluyong City
Contact Number: -
E-mail:-WORK EXPERIENCE:
eMail Customer Support
Dec 2016 – August 2017
That Shopping Site
Senior Customer Support Specialist
June 2013 – September 2016
Convergys
Convergys Baguio 1, Ayala Techno Hub
Camp John Hay, Loakan Road, Baguio City
Global Content Service Coordinator
June 2011 – November 2012
Intercontinental Hotels Group
Camp John Hay, Loakan Road, Baguio City
Reservation Sales Agent
January 2009 – June 2011
Intercontinental Hotels Group
Camp John Hay, Loakan Road, Baguio City
E-rep
September 2007 – December 2008
Aegis People Support Inc.
Harrison Road, Baguio City
EDUCATION:
Bachelor of Science in Business Administration
Major in Business Management
University of the Cordilleras
SKILLS AND PROFICIENCIES:
Proficient in Microsoft Office Application.
Demonstrate professional work etiquette.
Maintains a consistent, high quality, work output.
Have clear and effective verbal and written skills.
Works productively in a group as much as an individual.
CHARACTER REFERENCES:
Patty Pearl Piso
Freelance
SYLO Ltd
Leeds, UK
Mobile number:-
Jan Lester Fernandez
Team Manager
InterContinental Hotels Group
Camp John Hay, Loakan Road
Baguio City, Philippines
Mobile number:-
Neil Malagayo
Team Leader
Convergys
Convergys Building 1, Ayala Techno Hub
Camp John Hay, Loakan Road, Baguio City
Mobile number:-
Grace Mercy Costales
Subject Matter Expert
Convergys
Convergys Building 1, Ayala Techno Hub
Camp John Hay, Loakan Road, Baguio City
Mobile number:-
