Pamela Ifunanyachukwu Chilaka

I am a compassionate and results-oriented Registered Nurse with two years of focused experience in telehealth and remote patient care. My expertise lies in managing Chronic Care Management (CCM), Advanced Primary Care Management (APCM), and Remote Patient Monitoring (RPM), all designed to improve patient outcomes, reduce hospital readmissions, and expand access to preventive care.

I graduated from Sacred Heart School of Nursing Science in Abeokuta and hold certifications in MEDSAFE, HIPAA, BLS, ACLS, and PALS. My nursing practice is built on a strong clinical foundation combined with digital fluency, allowing me to deliver effective and high-quality care in remote settings.

In my current and previous roles, I work extensively within eClinicalWorks (eCW) to document patient interactions, track clinical data, and ensure timely follow-up. My daily responsibilities include conducting telephonic nursing assessments, coordinating monthly CCM and APCM outreach, and reviewing vital signs and biometric trends through RPM. I provide personalized coaching and education based on each patient’s health goals, empowering them to actively manage their conditions.

I am also responsible for handling laboratory orders, diagnostic imaging referrals, and specialist referrals. I ensure that all investigations and consultations are appropriately scheduled and followed up, with accurate documentation maintained in the patient’s chart. In addition, I manage prior authorization processes by communicating directly with insurance providers to verify coverage and secure timely approvals for medications, procedures, and services.

My approach to nursing emphasizes patient-centered care, open communication, and a strong sense of accountability. I pride myself on being an active listener and building trust with patients through empathy and consistency. I work well with diverse populations and bring cultural sensitivity into every interaction.

I am proficient in using tools such as Zoom, Microsoft Teams, and Google Workspace to conduct virtual visits, collaborate with care teams, and manage patient records. I am confident working independently, organized in my workflows, and highly responsive to patient needs and team coordination.

I am now seeking a telehealth nursing position where I can continue contributing my skills in chronic care, virtual care coordination, and remote monitoring. I am passionate about improving healthcare accessibility and delivering meaningful care beyond traditional clinical walls. If your team values excellence, integrity, and compassion, I would be proud to be part of it.