BLOCK B, HOUSE 40B, ABRAHAM ADESANYA ESTATE, DAN SULEIMAN CRESCENT, AJAH –LAGOS
PHONE NUMBER:-
Email-
BELLO SHADIAT PAMELA
PROFESSIONAL PROFILE:
Pamela is an accomplished Human Resources Consultant with 4+ years of hands-on HR management experience and
broad knowledge of HR metrics for benchmarking, measuring, analysing and articulating value and ROI of HR initiatives,
practices and policies. She guides, trains and supports clients in areas of strategic human capital management,
employment law compliance, employee relations, organizational development, workers' compensation administration
and overall development of best practices in human resources. Demonstrates strong business acumen and possesses
entrepreneurial spirit with genuine desire to proactively and consistently deliver results for clients and internal teams.
Key Skills
•
Exceptional listening Ear for
tasks/briefs and effective
execution of same.
Career Knowledge
•
Document Control/Archiving
•
Contract processes mastery
•
Employee and Client Relations
Excellent communication skills.
•
Easy adaptability to learn and
understand entirely new
processes in any dynamic
environment.
Interpersonal skills
Excellent negotiation
Skills
People Management
•
Areas of Expertise
Implementation of company
policies and processes
Performance management
Benefits and compensation
Recruitment and retention
strategies
Risk management
Organizational
Development
Talent management
Interviewing
On boarding
Recruitment
Recruitment strategies
Team Building
Candidate Sourcing
Training development
WORK EXPERIENCES
AXIAPHOENIX CONSULTING, IKOYI, LAGOS (June 2020 till date)
HR CONSULTANT
Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities,
behaviors, structures and processes.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Built HR consulting capabilities focused on clients undergoing organizational change and development.
Assisted senior management with making key decisions by developing and submitting performance and
compensation reports with status updates and improvement recommendations.
Impacted enterprise performance via organizational transformation, enhanced personnel engagement and
effective alignment of HR strategy with business goals.
Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
Drove change management practices to enable organizational effectiveness and incorporate diversity and
inclusion strategy to foster culture of inclusion to maximize competitive advantage and skills of workforce.
Facilitated on boarding sessions and on-the-job training for new hires, bolstering employee job position
knowledge and skillset.
Educated management on successful policy implementation and enforcement actions to prevent employee legal
entanglements.
Coordinated implementation of people-related services, policies and programs through departmental staff.
ACCENDOLAW BARRISTER & SOLICITOR, LEKKI, LAGOS. (November 2018 - February 2020)
Payroll support/Hr Generalist
Entered payroll data into digital systems to keep all payroll files up to date.
Assisted in processing salary/wage garnishments and deposits for employees as needed.
Kept all payroll information confidential, maintaining privacy for each and every employee.
Answer questions from staff regarding all payroll concern.
Handled execution of payroll/compensation processing and distribution.
Managed new employees on boarding processes including background checks.
Played a key role in reducing operating costs through proactive attention to efficient payroll processes.
Communicated effectively with all levels of organizational teams to optimize departmental operations and
corporate performance.
Involved in creating of job description in a case of an open position; collating and screening of curriculum vitae,
recruiting, hiring, and training new employees.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity,
recruitment, hiring processes and talent management.
Contributed to annual performance appraisals by working with supervisors to achieve consistency and
compliance with established procedures.
ACCENDOLAW BARRISTER & SOLICITOR, LEKKI, LAGOS. (February 2018 - November 2018)
Admin/Hr Officer
Responsibilities:
Crosschecked and embossed every document and court processes received at the front desk.
Ensure the smooth running of the day to day operations of the company by managing the
administration of policies, procedures and activities of the firm.
Handling areas such as staff manual update, documentation of staffs’ files, personnel
management, social welfare, maintaining employee records, administering benefits and payroll,
and providing employee self-service.
Created a new process manual and updated the staff handbook for more productivity.
Handled external or internal communication or management systems i.e. sending out memos and
communicating with clients when necessary.
Updated the firm’s calendar as regards birthdays, events or holidays and sent out memos within
the firm.
KENDOR CONSULTING LIMITED, NIGERIA. (October 2017 – December 2017)
Asst Project Manager/Hr Officer (Volunteer)
Responsibilities:
Ensure the smooth running of the day to day operations of the company by managing the
administration of the policies, procedures and programs of the organization.
•
Assisted the project manager to ensure the smooth execution of any project at hand.
Schedule appointments with clients for programs and trainings and eradicated any form of hiccups
while rendering our services to clients.
Handling areas such as personnel management, social welfare and the maintenance of documents
Managed and nurtured relationships between the organization and clients.
MIRATON MATADOR GROUP, LAGOS, NIGERIA. (May 2016 – August 2017)
Admin/Human Resource Specialist
Responsibilities:
Acts as an intermediary between clients and deployed staff/personnel.
Informs clients by explaining procedures; answering questions; providing information and also establishing a
relationship with the client to ensure their satisfaction.
Assessing applicants (mid-career and top-management) to fully understand applicant’s capabilities to ensure
best possible job match for openings with clients.
Initiated a data management directory which helped to eradicate unnecessary paperwork and easy filing.
Handling Companies petty cash, disbursement of fund to staffs and presenting monthly financial report.
RIELLA DIRECT LIMITED, LAGOS, NIGERIA (May 2015 – March 2016)
Customer Service Executive/Administrative Staff
Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of
the problem; selecting and explaining the best solution to solve the problem; expediting correction or
adjustment; following up to ensure resolution.
Attracts potential customers by answering product and service questions; suggesting information about
other products and services.
Collaborate with Office Operations Manager to carry out front desk procedures and maintain phone
system manual.
• MINISTRY OF SPORT AND YOUTH DEVELOPMENT, ILORIN, KWARA STATE(NYSC) (February 2014 – March 2015)
Planning Officer
Responsibilities:
Created strategies for easy execution of project and funds by introducing the use of Excel sheet.
Introduced an accessible data system which helped to reduce mismanagement of funds and
creating realistic strategies
Encouraged the vital role of planning commissions in providing up-to-date, responsive and
responsible community planning.
GLOBACOM NIGERIA, IKORODU, LAGOS, NIGERIA. (November 2011 – June 2012)
Sales and Marketing Responsibilities:
•
Generated responsiveness and spread the benefits of the network with prospects strategically through
social media platforms, word of mouth, referrals and so on.
Introduced different packages to private individuals and firms.
Establishment of strategies to attract and persuade customers about our product with the use of
gimmicks which increased our database which made my team realize our target
EDUCATION
CHARTERED INSTITUTE OF PERSONNEL MANAGEMENT OF NIGERIA
NIGERIAN INSTITUTE OF MANAGEMENT (NIM)
ECOLE POFESSIONNELLE SPECIALISE UNIVERSITY BENIN REPUBLIC
Bachelor of Science (BSc) Business Administration – 2nd Class Upper
KENKEL COMPUTER INSTITUTE
Desktop Publishing – Upper Credit
OUR LADY OF APOSTLES, IJEBU-ODE,
SSCE
-
2008
OGUN STATE
2001
ADDITIONAL QUALIFICATIONS AND TRAINING
JUSTICE DEVELOPMENT AND PEACE COMMISSION(JDPC) (ACTIVIST)
2007
CALAVI
UNIVERSITY, BENIN REPUBLIC (BASIC FRENCH)
2011
NIGERIA INSTITUTE OF MANAGEMENT(NIM)
2014
HR TRAINING&PAYROLL MANAGEMENT TRAINING (KENDOR CONSULTING) 2017
CHARTERED INSTITUTE OF PERSONNEL MANAGEMENT
2018
CERTIFIED RECRUITMENT CONSULTANT
2021
PERSONAL DATA
MARITAL STATUS:
SEX:
DATE OF BIRTH:
NATIONALITY:
SINGLE
FEMALE
30th April 1992
NIGERIA
LANGUAGES SPOKEN
English, Yoruba, French(Basics)
CORE VALUES
Team Spirit, Integrity, Discipline, respect, commitment and service
HOBBIES/INTERESTS
Listening to music, creativity, reading, dancing, traveling & meeting people.
REFERENCES:
Available upon Request.
