Pamela Arias

Pamela Arias Decatur, GA 30032-- Authorized to work in the US for any employer Work Experience Tax Associate Freedom Phoenix - Riverdale, GA January 2017 to August 2023 I was responsible for submitting tax forms on behalf of clients to pay the appropriate amount and maximize the client’s return. Their duties include interviewing clients about their income and expenses, auditing account details and acting as a liaison between clients and the IRS. Customer Service Representative Teleperformance - Remote October 2021 to January 2022 Reservation Specialist BLS Limousine - Atlanta, GA August 2019 to April 2021 I was responsible for answering calls and emails inquiring about booking rides and settling disputes with clients. From time to time I would also be responsible for updating any account information and bookings and providing the client with estimates on the arrival of their vehicle. Lead Preschool Teacher Sunshine Playhouse - Riverdale, GA September 2017 to May 2018 Office Assistant Freedom Phoenix - Riverdale, GA January 2015 to January 2017 As an office assisstant my I was responsible for organizing the office and assist associates in ways that optimize procedures, sort and distribute communications in a timely manner, create and update records ensuring accuracy and validity of information, schedule and plan meetings and appointments, monitor level of supplies and handle shortages, resolve office-related malfunctions and respond to requests or issues, maintain trusting relationships with suppliers, customers and colleagues, and to perform receptionist duties when needed. Food Service Lead Six Flags, Inc. - Austell, GA February 2016 to September 2016 While working for this company I was a cashier and team lead. I would meet and greet guest, run breaks and assign opening/closing tasks, I would also prepare location for work day. Education High school diploma or GED Riverdale High School Skills • Restaurant Server • Hostess • Management (1 year) • Microsoft Office (4 years) • Customer Service • Tax Experience Languages • Spanish - Expert Certifications and Licenses First Aid Certification