I know how to navigate softwares like Discord, Calendly, Canva, hellosign, Docusign, google drive, google forms, microsoft office, Trello, Odoo, quickbooks, Xero, ECW (for healthcare virtual assistant), I like helping customers solving their issues with the product or service they use. As per my virtual assistant experience, documenting is important and satisfying a customer is the best way to run the business smoothly. Handling emails and inbound concerns from the customers helps me to be more confident in what I do.