Palash Parimal Sarkar

Palash Sarkar Ahmedabad, GJ, 382443 | --| https://www.linkedin.com/in/palash-sarkar Passionate about building and driving Product and Engineering with a Technical background in a growing SaaS business. Improved UI/UX measures, Tracking Data Analytics and Measuring Data Analysis collecting feedback from the marketplace by 25% through increased user feedback collection, synthesis of solutions, and more frequent iteration to customer needs. Highly capable product manager with 15+ years experience, seeking to leverage proven leadership and strategy skills to grow revenue helping your business to grow. Met 150% of revenue goal in a fast-paced tech firm. Led 9 cross-functional teams to 25% efficiency improvement and $1.2M cost savings. EXPERIENCE Director of Engineering & Product Apr 2023 - Present SOCLY Responsibilities: ● ● ● ● ● Strategizing leadership to both Engineering and Product Teams. Hiring, Training and Mentoring Engineering and Product Teams. Oversee development process, ensuring high quality scalable solutions and implementing best practices through CI/CD pipeline, containerization techniques using Docker/Kubernetes, implementing best practices to streamline development workflows. Work closely with Senior Management, Customer Success, Product Managers and other stakeholders to define product roadmap and strategy. Identify data driven decisions to prioritize features and enhancements. Cross-functional collaboration between Engineering, Product Management, Sales & Marketing, Design, and other departments and staying with best practices and trends in both engineering and product. Driving different programs for various projects in the compliance journey and maintaining effective collaboration between the Customer Success and Operations team as well. Achievements: ● ● ● ● ● ● ● The compliance product’s initial version had more of manual efforts for our higher stakeholders which considerably reduced and merged into the platform for minimal investment from the client. Implemented PLG strategy with data-driven insights and analytics, collecting customer feedback and driving a diverse team The handled operations team and was on the client front in onboarding for various certifications with improved customer satisfaction and churn rate. Integrated SOC2 Type I data integration with different cloud providers AWS, GCP, Azure, and Digital Ocean. This also includes Identity providers GSuite, O364, and code repository GitHub, GitLab, etc. On an overall business level, we were able to increase the churn rate of customers and renewed the financial package round the year for SOC2 Type II We have also automated the platform in ISO 27001 and ISO 27018 helping clients to respond and upload forms in platform Our recent achievement was integrating GDPR compliance taking care of Data Protection rights and activities for EU based customers and organization. Director of Engineering & Product Sep 2016 - Mar 2023 Oz Online, Los Angeles, CA Responsibilities: ● ● ● ● ● ● Drive Sprint ceremonies including Scrum Daily Stand up call, Sprint Planning, Sprint Review, and Sprint Retrospective. Led 7 cross-functional teams from product and engineering conception through launch and multiple iterations, responsible for Product vision and roadmaps, developing products & technologies. Work with the Technical team to resolve complex technical challenges, building strategy, and processes Building and Managing multiple stakeholders including customers, vendors, partners, and executives. Drive a culture of continuous improvement and learning within the organization. Share constructive feedback, one to one learnings, encourage knowledge sharing. Identifying opportunities to optimize current product in processes, tools and workflows to enhance productivity. Achievements: ● ● ● ● ● ● Increased 5 efficiency measures by 25%+. Met over 120% of revenue goal all three years, and 150% in 2017. Handled multiple stakeholders - internal and external stakeholders Managed and lead client acquisition and was able to work on multiple events with top-tier companies like Microsoft, Capgemini, HCL, Oracle, etc. Managed and built analytical tools, reporting and also handled Big Data components for massive attendances in Virtual Event. Integrated AI/ML for Spam detection and Chat Box integration. Travel onsite customer locations and managed international team of 85+. Product Manager Sep 2012 - Aug 2016 Joomlavogue, Ahmedabad Responsibilities: ● ● ● ● ● ● Organized and trained an onsite team of 75+ through the use of Agile and Scrum practices. Analyzed results of operations to discover more efficient ways to utilize resources Coached, mentored, and lead personnel within a technical team environment, product engineering and architect team. Handled onboarding, configuration and solve technical issues/consultation of customers. Managed and handled different technologies in Full stack and MVC-based framework. Lead web and mobile team in the different domains including eCommerce, Healthcare, RealEstate, Construction. Achievements: ● ● Ensured products met or exceeded client expectations. Excelled at gathering feedback and requirements; communicating needed changes to the development team; and overseeing seamless, high-quality rollouts to on-time and on-budget conclusion. Top-selling product has generated $15M+ since its 2013 launch. ● Extended technology division in Full-stack which previously was only limited to Open-source CMS. Associate Product Manager Feb 2010 - Aug 2012 Elegant Microweb, Ahmedabad Responsibilities: ● ● ● ● ● ● Designed and developed up to 10 applications projects per year Participated in project meetings(2), with technical staff members, business analysts, and external stakeholders. Trained and mentored(5) over 15 junior programmers and developers Build process implementation and guided Team with Agile Scrum principles, Waterfall based on the project requirement. Proactively work with Scrum Team to handle Scrum rituals and co-ordinate with internal stakeholders Regular discussion with Scrum Team to define user story points following WSJF technique. Achievements: ● ● ● Managed and worked for onsite teams in Pune, Mumbai and Bangalore also handled international teams across the globe. Promoted to Associate Product Manager within a year Led 2 Scrum teams, working with cross-functional teams to increase revenue from $1.5 million to $2.3 million in 2 years, slashing time to delivery by 22%. Senior Software Developer Jan 2008 - Jan 2010 Versatile Solutions, Ahmedabad Responsibilities: ● ● ● ● Deep research and development work involved in learning different technologies and implementing the live projects as per requirement. Worked in Open Source CMS, MVC Based Frameworks, and also in Full-stack responsible for end-to-end product and web app development and creative cloud engineering. Led three teams of five employees each. Drove best practice implementation for 22 employees across multiple departments. Achievements: ● ● ● ● Promoted to Software Developer from Intern under 4 months as compared to 6 months of normal procedure Decreased rework by 23% and costs by 15%. Built high scalable application in Real Estate and eCommerce niche Received Emergent Talent certificate for an outstanding achievement handling proactive communication with multiple clients and into multiple technologies across the different domains. Boosted user experience scores by 55% over company-wide previous best. EDUCATION Bachelor of Engineering (B.E.) - Information Technology Project Management Jan 2004 - Jun 2008 Gujarat University, Ahmedabad SKILLS Expert in: Agile Scrum Product Management, Project Management PROGRAMMING Technologies: Java Spring boot, ASP.Net/C#, Full stack in MEAN and MERN, PHP Based frameworks in CI, Yii, Zend, Open Source CMS WordPress, Shopify, Joomla, Databases in MySQL, MariaDB, PostgreSQL Cloud - AWS, Azure, GCP Intermediate in: Big Data, Python LICENSES & CERTIFICATIONS Agile & Scrum Practitioner 2020 Aha Product Management Emerging Talent Certified 2010 Versatile Solution US Accent Training Certified 2006 BellSouth Services NCC Certified 2000 Best School HONORS & AWARDS Emerging Talent Award 2010 Versatile Solutions VOLUNTEER Sports Club Lead Fun and Fitness Feb 2018 - Present