Padmaja Gopi

Padmaja Gopi. Objective: To prove myself to be an asset to the Organisation I work for, for the person I am, and for my skills which include being able to deliver productive and top quality work. In turn, I would look forward to a great career by being associated to an Organisation, where each day would be a learning experience for me. I look forward to a mutually beneficial relationship between the Organisation and myself. EDUCATIONAL QUALIFICATIONS: MBA (Marketing & Systems) from Rani Durgavati University, Jabalpur -) B.Sc. (Maths, Physics, Chemistry) from St. Aloysius’ College, Jabalpur -) XII Std. (Maths, Physics, Chemistry, Biology) from K.V.G.C.F No.1, Jabalpur (1994) X Std. (Maths, Science, English, Hindi, Social Studies) from K.V. Hebbal, Bangalore (1992) Experience: Total Work Experience: 8 Years. Here follows a brief description of the areas I worked during the 8 years: My Association with Ayur Herbals (Worked for 6 months) Worked as Marketing Executive in Jabalpur, M.P.; Job Responsibilities included the following: Developing the market for M.P. Area Controlling and Supervising the Distribution Channel in M.P. Devising Sales and Promotional Activities My Association with Knoah Solutions, Hyderabad (1 Year, 2 Months) Worked as eService Officer; Job responsibilities included the following: Providing Technical Assistance to the subscribers of US based ISP, EarthLink; through email support. Providing support in non-technical issues also, like billing. Member of the Quality Assurance Team. Being a member of the QA Team, I had to check the quality of service being provided to the subscribers by other eSOs, employed by the Organisation. Also, help them in resolving some queries, which they are unable to resolve. This is then taken as a base for Performance Appraisal of the respective eSO. Contribution towards Knowledge Base of the Organisation. My Association with Sahara India Pariwar, Hyderabad. (2 Years, 6 months.) Posted in Jabalpur, M.P. as Branch Manager in Parabanking Division. Job Responsibilities included the following: Responsible for overall performance and well being of the Branch. Generating qualitative business volumes. Effective Controlling of Field and Office staff, and check for any embezzlements. Introducing good and productive field force, which enhances the business volumes of the Branch. Providing information about the Organisation, its history, policies and practices to the new force joining the organization. Communicating the policies and strategies adopted by the company effectively to the next level downwards in the Organisation Structure. Arranging and Conducting meetings with the field / staff force. Creating conducive environment where everyone feels motivated and strives to achieve the best in Business targets. Preparing reports on a periodical basis about the performance of the branch, with respect to individual worker, team work, number of team members, etc. Based on this, conducting Performance Appraisal; talking on a one to one basis with the individual, and with team seniors about their performance. Later on transferred to Life Insurance Division, Local Corporate Office, Hyderabad. Handling the Customer Service Section. Worked with Y-Axis Overseas Consultancy Designation: Asst. Team Lead Client Interaction Online Research and Marketing Services Supervising the team Performance Appraisal Handling escalations PERSONAL INFORMATION : DOB:-. Marital Status: Married. Husband's Name: Mr. G. Sridhar. Permanent Address: Plot No. 363, Phase II, Saket Colony, Kapra, ECIL PO, Hyderabad - 62. Phone No. - Hobbies: General Reading, Listening to music. Strengths: Being able to deliver productive work under pressure. Sincerity towards work. Punctuality. Being Self-Motivated. Declaration: I declare that all the information provided above is complete and true to my knowledge. C. Padmaja.