Padma Vuppala

PADMA VUPPALA Berkshire, UK Professional Summary Quality Assurance professional with nearly 15 years of experience in manual, automation, and API testing, delivering high-quality software across complex domains including Utilities, Banking, Finance, Insurance, and Education. Strong expertise in test automation, test strategy, requirement analysis, and defect management, with extensive hands-on experience using tools such as Cypress, Selenium, Postman, JIRA, and Azure DevOps. Experienced in working with remote and distributed teams, collaborating closely with developers, product owners, and stakeholders to ensure stable, reliable, and scalable releases. Known for a proactive quality mindset, identifying requirement gaps early, improving test coverage, and balancing manual and automated testing to maximise efficiency and delivery confidence. In my role as Senior Quality Assurance Test Lead at Centrica, I lead and mentor QA teams across various integration components, developing and refining strategies to resolve obstacles and mitigate risks. I collaborate closely with stakeholders to provide actionable feedback on product enhancements, identifying requirement gaps during testing phases. Additionally, I spearhead the creation of comprehensive test plans and strategies to ensure robust and efficient testing processes. I take great pride in being part of a collaborative and forward-thinking team committed to delivering exceptional value and quality to both our customers and the organization. Core Competencies: • Automation Expertise: Proficient in developing frameworks using Cypress, Selenium WebDriver with BDD methodologies. • Programming & Tools: Skilled in Java, JavaScript, C# and Postman for API and backend testing. • Performance Testing: Advanced skills in Apache JMeter, optimizing system load and stress testing. • Database Management: Strong in SQL query development and data validation using SAP, XML, PEGA and UNICA test systems. • Cross-Browser Testing: Expert with BrowserStack to ensure compatibility across multiple platforms and devices. • Accessibility Testing: Led testing initiatives with assistive technologies, ensuring WCAG compliance and enhancing usability. • Agile & SDLC Expertise: Experienced in Agile, Scrum, TDD, and Waterfall methodologies, actively participating in sprint planning, retrospectives, and standups. • Defect Management: Proficient in tools like JIRA, ADO, and Quality Centre for defect tracking and reporting. • Monitoring tools: Datadog and Decibel Insight (part of Adobe Experience) are used for monitoring and analytics to validate that company applications and services are running smoothly. Career Experience: Senior Quality Engineer for British Gas, Centrica, UK February’18 to till date Project: Energy and Services &Solutions, Insurance Current Role Highlights • End-to-End Functional Testing: Led comprehensive testing across CIT, SIT, and UAT phases, ensuring high-quality production releases. • Automation Framework Development: Designed and implemented a robust automation framework using Cypress, JavaScript, NodeJS, and Git, applicable across multiple projects to improve efficiency and reduce testing effort. • Knowledge Sharing and Training: Acted as the Subject Matter Expert (SME) for BNAs, delivering training sessions on BNA BAU Architecture, SQL, and AWB to peers. These efforts enhanced team competence and bridged knowledge gaps, ensuring smooth project continuity. • Collaboration and Stakeholder Engagement: Worked closely with business teams to resolve challenges and deliver quality outcomes, fostering strong partnerships and aligning with project goals. • Efficient Resource Management: Managed resource allocation during critical phases of projects like IXS (BNA Confirmation Pages) and Rewards, ensuring uninterrupted progress and timely delivery. • Test Data Management: Gathered and prepared test data for BNA and Rewards releases, simultaneously managing multiple projects and maintaining high standards of quality for production releases. • Delivery Excellence: Successfully delivered all production releases on schedule, ensuring seamless customer experiences with zero interruptions, and maintaining exceptional quality standards. Technologies: Cypress, Postman, AEM, JavaScript, NodeJS, GIT, SAP, SQL, Azure DevOps, Selenium, UNICA, PEGA and VS Code QA Analyst for DA Systems, UK January ’11 to July’16 Project: NX Transport I have been involved in testing a diverse range of projects, including ACI, Royal Mail Group of Engineering Spares, Tuffnells AddinsonLee, NightFreight, RSA, UKDN, NXTransport, LEO, Crown, and NX DEMO. As the sole tester responsible for over 9 mobile and web applications, I played a key role in ensuring their successful deployment and functionality. The primary purpose of these applications is to enable courier drivers to log deliveries, capture customer signatures, and seamlessly transmit this data to web applications via GPRS. I was responsible for ensuring the accuracy, performance, and reliability of the applications, providing thorough testing across both mobile and web platforms to ensure smooth user experiences and efficient data synchronization. • Analyzing the functional requirements, and design specifications of the testing lifecycle on all Mobile and web applications • Experience in testing Network connections. • Creating System Test Plans and Functional test scripts. • Automating NX Transport, NX Demo, RMGE and RSA projects using Selenium Web-driver. • Following the BDD process to test all our applications • Participated in Development, Support and maintenance for Testing multiple projects. • Parameterize the scripts to test the functionality with various test data sets, checkpoints to verify data and customized error handling. • Expertise in preparing own test data with XMLs. • Liaise with developers to explore and resolve defects. • Analyzing the logs of all the applications and assigning the appropriate defects to the developers. • Defect tracking and management. • Participated in CIT, SIT, and UAT phases. • Support during UAT and Go-Live. Technologies: ASP.net, Selenium Web-driver 2.0, Eclipse, C#.net, XML, Oracle 9.0i, SQL server 2005, Windows 2010,Quality Centre, SVN, Toad, Agile Software Testers Nationwide Internet Auto Xpress (NIAX) June ’09 to December ’10 Wipro Technologies, India This project is developing for the Nationwide Insurance project in the USA which is a web-based application. NIAX is used for implementing the Auto Insurance project for US citizens. The application was used as an Agile model for implementation purposes. • Reviewed reports and requirements for completeness and testability • Prepared test scenarios, test cases and test data. • Performed system and integration testing • Defect logging and assisted development team in root cause analysis • Analyze and report on the results of testing • Automation test plan, estimation, script development, and execution activity following software test life cycle. • Adhering to the naming standards to prepare script and component. • Creation of reusable components to minimize the script development activity. • Conduct testing using company-specific manual or automated processes • Test System Maintenance including Installations and Upgrades of software in the test • Report and track defects through to completion • Log Interrogation and Database Manipulation to investigate issues and troubleshoot Technologies: C#, C++, ASP.net, SQL server2005/oracle 9i, IIS, Quality Centre, QTP 9.2, MS Visual Studio 2005, VB Script Educational Qualification and Certifications Master’s in computer applications from Andhra University, INDIA ISTQB certified Agile tester ISTQB/ISEB Foundation certificate in software testing SQL for Data Science, from University of California, Davis (online) Python for Data Science from IBM(Online)