I am a Data Engineering and Artificial Intelligence student with strong analytical skills and a solid technical foundation in both software and hardware. I have practical experience with Python and C++, as well as advanced knowledge of PC hardware, assembly, troubleshooting, and system optimization. This combination allows me to understand technology from a structural level and solve problems efficiently.
My experience in customer service strengthened my communication abilities, adaptability and teamwork. I learned how to address issues clearly, manage pressure, and deliver solutions while maintaining a professional and respectful attitude. These soft skills complement my technical profile and help me collaborate effectively in different environments.
I am proactive, responsible, and quick to learn new tools or concepts. I enjoy working on tasks that involve analysis, optimization, automation, or understanding how systems behave. My English level (B2+) allows me to navigate technical documentation, communicate with international teams, and participate confidently in bilingual environments.
I also hold a certification in social leadership, which helped me develop skills in coordination, collaboration and positive team influence. I value continuous improvement and always aim to deliver quality results in any project I participate in. My goal is to contribute real value, grow professionally and apply my abilities to solve meaningful problems in data, artificial intelligence or technical support fields.