Pablo Alvarez

Contact Chile - (Mobile)- www.linkedin.com/in/pabloalvarezm-translator (LinkedIn) Top Skills Higher Education Customer Relationship Management (CRM) Private Events Languages Francés (Full Professional) Inglés (Full Professional) Certifications Bartender Social Media Marketing Foundations Patents Producciones In Situ PA F.P: Pablo A Alvarez Muñoz Translator | Passion for events and customer service | #DigitalMarketing enthusiast Santiago, Santiago Metropolitan Region, Chile Summary I am passionate about languages and I have paired my 10+ years experience in #translation with a career in customer service, event planning and #B2B - #B2C sales in different sector in international and multicultural companies. I am also entreprenurial, I have started small businesses in different areas hence I like working with startups, small businesses and entrepreneurs as well. - Outstanding verbal and written communication skills with comprehensive experience in different sectors in Spanish and English. - Expertise on legal and technical translation, text editing and proofreading, and subtitling for businesses and customers. - Proficient on PC and advanced knowledge of Office Suite, Google Workspace, Email Management, Data Entry, Research and Presentation Preparation, and Travel management. - Strong customer service skills, B2B and B2C sales of intangible assets, cold calling, and prospecting customers. - Highly competent capacity on event planning with vast participation in official and diplomatic ceremonies, and academic, sport, business, social, and cultural events. - Developing #CRM Management (#Zoho, #Hubspot, #Salesforce, #SAP #Concur). - I have managed small teams and projects mainly focused on event planning and customer service. I am looking for an opportunity where I can be in contact with customers, producing events, and improving my skills in sales and/ or in corporate communications in modern and disruptive companies and businesses. Page 1 of 5 PS: I find the digital marketing world very interesting, especially SEM and copywriting. Contact info. Whatsapp: - Email:- Experience Profesional independiente Freelance Translator and Event Professional January 2010 - Present (12 years 9 months) Santiago Province, Chile * Freelance Translator experience: - Succesfull translation for individual clients and companies in Venezuela, Chile and other countries in different areas such as Technical (#mining, engineering, technology, medical); Legal (contracts, civil, academic, business, finance); and General (tourism, marketing, education, social work, products and services). - Interpreting (Attaché in cultural , academic, official and sport events). - Experience with MemoQ and SDL Trados. * Event Experience: Expertice of over 5 years in event planning, coordination in hotels, official events, restaurants, and other event companies. - Event planning for corporate events, trainnings, academic events, celebrations and sport events. - Protocol Supervisor and logistic support in official and private events. - Master of Ceremonies. - Creating of quotes and closing proposals for events and celebrations. - Managing inventory, sales and post-event follow-ups. Study Abroad Global Academic Advisor March 2022 - June 2022 (4 months) Chile (On-site) B2C Sales. As an academic advisor I was a member of the installation team in Chile. Page 2 of 5 We created the leads data base and from scratch with the help of the marketing team in Canada and later on, in Chile. Some of the tasks of the role included: - Contacting sucessfully the first leads of the company who were interested in studying English or a university program in the UK and the US mainly. - Making B2C sales by cold calling prospects, sending quotes via e-mail, and closing sales. - Developing business propositions with private high schools to offer our services to their students. - School fairs planning, coordination and execution to present educational opportunities to students. - Making academic presentations on-site and on-line to students and parents. - Qualifying leads in Zoho CRM, including data entry and management. Resort Leaders Sales Representative May 2021 - December 2021 (8 months) Chile (100% remote) B2C Sales. Travel and Work program in the US. Total sales of 2021 in the Chile office was over 500K USD. - Interviewing candidates assesing their level of English, personality and work experience. - Onboarding of candidates through their profile in our website, VISA application and employers assesments. - Managing personal documentation and information of the candidates in the data base on our CRM. - Managing and helping in the VISA process of over 300 candidates. - Adminstrative tasks such as document delivery, mail, VISA processes, document handling. - Customer Service over WhatsApp Business and email. Evalueserve Business Analyst March 2020 - September 2020 (7 months) Viña del Mar, Valparaíso, Chile (100% remote) Business Analyst and Researcher. I worked in the "research pool" department from which I was allocated weekly to different clients and analysts specialized in different business areas. Page 3 of 5 - Conducting research through private and public data bases. - Gathering, validating and documenting business requirements for different consulting clients. - Drafting reports on market research including information about annual reports (10-K and others), business models, and general information. - Drafting emails with the findings and explaining the process of what it was done and how. Co-Work LatAm Office Manager April 2018 - May 2019 (1 year 2 months) Santiago Province, Chile B2C and B2B sales of coworking services. Succesfully managing a 120-client coworking office with hot desks, private offices, meeting rooms, open spaces in a 4-story commercial building growing our keeping our customers base until the office was closed for renovations. - Manage daily office operations and organization including customer service, maintenance, supply management and inventory, correspondence and management of working spaces. - Manage clients data base in our own CRM and spreadshits. - Manage internet and intranet functioning for booking meeting rooms and daily work. - Making tours for potential clients. - Sending quotes and business proposals to leads and potential clients. - Drafting coworking plans and virtual office contracts. - Social event planning for internal clients. - Managing maintenance and small renovations and fixings with the operations department. Spanish ASAP Freelance Translator September 2014 - December 2016 (2 years 4 months) Caracas, Venezuela - English into Spanish translation of general texts such as social work, business, health and educations. - Memo Q Translation tool. Education Page 4 of 5 Universidad Central de Venezuela Licenciado en Traducción, Inglés - Francés · (2002 - 2016) Universidad Latinoamericana y del Caribe Diplomado en Organización de Eventos, Protocolo y Etiqueta., Relaciones públicas/Gestión de imagen/Eventos · (2012 - 2012) Page 5 of 5