Ozor Lucy Chiebonam

OZOR LUCY Onitsha, Anambra State PROFESSIONAL SUMMARY ​ Results-driven Sales Professional with a 3 years proven track record of driving revenue growth, generating qualified leads, and closing high-value deals across B2B and B2C markets. Skilled in sales strategy, appointment setting, and lead generation with hands-on experience using CRM platforms (HubSpot, Salesforce) and outreach tools to maximize pipeline efficiency. Adept at building strong client relationships, handling objections with confidence, and delivering tailored solutions that align with business goals. Recognized for exceeding sales targets, fostering customer loyalty, and contributing to long-term business growth. Highly motivated, adaptable, and passionate about delivering measurable results that impact the bottom line. WORK HISTORY 01/2023 to 08/2025 Sales Representative Digital Witch ●​Booked appointments with potential clients to facilitate the sale of IT products ●​Served as the point of contact to customers by collecting and inputting their details into the organization's CRM. ●​Reconciled customer details with the head office in Lagos to ensure accurate records. ●​Reached out to customers to offer assistance with the products. 03/2022 to 12/2023 Sales/Store Manager Violamy Ventures ●​Managed inventory by monitoring stock levels, ordering supplies, and ensuring the availability of products to meet customer demand. ●​Provided exceptional customer service by assisting customers with their purchases, resolving complaints, and ensuring a positive shopping experience. ●​Oversaw sales operations, including tracking daily sales, analyzing sales data, and implementing strategies to boost revenue. ●​Managed the store's finances by handling cash transactions, maintaining accurate financial records, and preparing financial reports. 07/2021 to 02/2022 Part Time Teacher Gloria Tibi Domine High School ●​Taught Biology, and Chemistry to senior secondary students, delivering lessons that aligned with the curriculum. ●​Handled assessments, including creating and grading exams and assignments, to evaluate student performance. ●​Inputted and managed student grades in the school's system, ensuring accurate and timely record-keeping. ●​Provided additional support to students through extra tutoring sessions, helping them improve in challenging areas. EDUCATION ​ 2019 Bachelor of Education Alex Ekwueme Federal University - Ndufu Alike, Ebonyi State CERTIFICATIONS ​ ●​· On-demand Digital Skills -Digital witch IT Support Team - February 2023 ●​Email Marketing - HubSpot Academy