Ozioma Obianwo

About Me I have worked over 4 professional jobs in IT support: Administrative Assistant, Customer support, Customer Services, Email, calendar management and more. With a wide range of skills, I can case your worked in various aspects of your business. I am a fast learner, and eager to master new concepts to address more unique needs as well Work Experience Customer Service/Support  2 years’ experience in customer service, I was responsible for receiving calls, sending emails answering customers questions/enquiring, resolving customers complaints collaborating with corporate team members, and ensuring customers satisfaction.  Administrative Assistant/Support: 1 year experience as an administrative assistant/support I was responsible for organizing and scheduling appointments, answering and directing phone calls appropriately responding to emails, and assisting other staff members.  Email and calendar management: I have a year experience in email and calendar management, I scheduled appointments/meetings, accepted invites and resolve conflict by using calendar to optimize time management. I also make sure that my client inbox was well organized, I created labels folders and categories, I flagged emails that required more attention and I responded to emails on my client behalf. EDUCATION HISTORY - National Certificate in Education Adult Education  2023 Information Technology (IT) Training Tools/Software  CRM  Project Management Tools  Goggle work space  Dropbox  Airbnb  Apollo  Micro Soft office SKILLS  Effective Communicator  Team Collaborator  Quick learner  Attention to details  Organizational skills  Team Collaborator  Problem Solver LANGUAGE:  English (Bilingual)