Ozioma Eberechukwu Ezeugo

I am a skilled Customer Service Representative and Executive/Administrative Assistant with a versatile background in various technical areas, operations, data entry, research, sales, CRM management, and lead generation. My expertise in technical tools allows me to automate workflows and manage day-to-day operations, ensuring maximum productivity.

Passionate about coordinating, managing, and implementing daily workflows, I am dedicated to enhancing your business’s potential. Whether taking on an executive role, managing projects and their workflows, or communicating with potential customers to ensure their satisfaction, I am proactive, organized, results-oriented, and detail-oriented. I am proficient in utilizing various project management and CRM tools.

With a strong problem-solving mindset and a can-do attitude, I aim to streamline project workflows, act as a liaison between customers and organizations, and manage daily administrative tasks through team collaboration or individual effort. My core competencies include but are not limited to:

• Operation

• Data Entry

• Executive Virtual Assistance

• Personal and Administrative Assistance

• Project Management

• Customer Service Representation

• Research

• Workflows/SOPs

• CRM Automation and Management

• Social Media Management

• Lead Generation

• Appointment Setting

• Email and Calendar Management

• Scheduling

• Graphic Design (Canva, Figma, etc.)

• Sales

• Telemarketing

To ensure seamless operations, I leverage a wide range of technical tools including Microsoft Office applications, Google Suite, Monday.com, Airtable, Zoho, Zoom, Trello, Lemlist, Apollo, ClickUp, Jira, Slack, Go High Level, Zapier, JobTread, Zendesk, Freshdesk, Hubspot, Calendly, QuickBooks, and Notion. I am a fast learner and can quickly adapt to new tools to enhance efficiency.

With flexible availability to suit your preferred time zone, I am open to both long-term and short-term collaborations. I am confident that hiring me will bring positive benefits to you and your organization.

Let's discuss in detail how I can help you achieve your organizational goals. Feel free to send a direct message with your concerns so we can figure out the best ways to address them.

Thank you.

Ozioma.