OZICHI IWU
Lagos | - |-LinkedIn: https://www.linkedin.com/in/ozichi-iwu
SUMMARY
● Energetic self-starter with experience in Customer Service.
● Excels in providing exceptional service to clients; especially skilled with scheduling, organizing
meetings, and calendar management.
● Certified Virtual Assistant and Data entry expert.
WORK EXPERIENCE
Remote Customer Service Representative
MediHerb Wellness Limited – Ibadan, Nigeria
● Head of Department.
● Strategize ways of providing maximum customer satisfaction.
● Cold calls, email management and following leads.
Sales/Customer Service Representative
Leverage Seeds Limited – Ojoo, Ibadan Nigeria
● Teamwork to ensure adequate sales and customer satisfaction.
● Skillful management of stocks, inventory, and expense tracking
Remote Data Entry Specialist
Agrocrops Consult – Ibadan, Nigeria
● Inventory management
● Data entry, expense tracking.
EDUCATION
Federal University of Technology, Owerri – Imo State
B.Tech, Biotechnology
November 2023 - Present
October 2022 - Present
January 2024 - October 2024
January 2012 – November 2017
SKILLS
Data Entry
Verbal and Written communications
Time management
Proactiveness
CERTIFICATIONS
● Virtual Assistant Certification – ALX Africa
● Data Entry Expert - Accountinghub
March 2025
March 2024
TOOLS PROFICIENCY
● Google workspace (Docs,slide,Gmail, Calendar)
● Microsoft Office
● Trello
