Zakari Oyiza Mercy
HUMAN RESOURCES GENERALIST
Address: Abuja, Nigeria | Email:-|
Phone No: (- | LinkedIn Profile |
Professional Profile
Results-driven HR Generalist with comprehensive experience in recruitment, employee relations, onboarding, HRIS
administration, and policy implementation. Skilled in streamlining HR operations, enhancing employee engagement,
and supporting organizational compliance with labor laws and regulations. Proven track record of improving
communication strategies, boosting client and employee satisfaction, and resolving workplace conflicts effectively.
Adept at managing cross-functional teams, supporting performance management, and driving HR initiatives that
align with business goals. Proficient in Microsoft Office, HRIS platforms, and a range of recruitment and talent
management tools.
Skills
Recruitment & Talent Acquisition|Onboarding & Offboarding|Employee Relations|Performance Management
|Benefits & Compensation Administration|HR Policies & Procedures|Labor Law & Compliance|Conflict Resolution
|Training & Development|HRIS Management|Microsoft Office Suite (Excel, Word, PowerPoint)|HR Data Reporting
& Analytics|Applicant Tracking Systems (ATS)|Documentation & Record-Keeping|Time & Attendance Management
|Payroll Coordination (basic level)|Strong Communication (Verbal & Written)|Problem-Solving|Organizational &
Time Management|Attention to Detail|Emotional Intelligence|Discretion & Confidentiality|AdaptabilityTeam
Collaboration
Career Highlights
● Launched “Tuesday Talks”, a weekly initiative designed to enhance team bonding and boost employee
engagement, leading to improved communication and morale across departments.
● Fostered a positive and inclusive work environment by promoting collaboration, transparency, and open
communication, contributing to higher employee satisfaction and retention.
● Streamlined the recruitment process, reducing the average hiring timeline from one month to two weeks by
optimizing job postings, interview scheduling, and candidate tracking.
● Championed performance management efforts, ensuring timely employee appraisals and salary reviews,
which increased motivation and alignment with business goals.
● Promoted employee development by identifying training needs, supporting career growth initiatives, and
encouraging a culture of continuous learning.
Professional Experience
Jetzy
Human Resources Generalist
New York, USA
December 2024 - Present
● Spearheaded key HR initiatives including employee engagement programs, such as Tuesday Talks, resulting in
stronger team cohesion and increased morale.
● Streamlined recruitment processes, reducing average hiring time from 30 days to 14 days through optimized
interview scheduling, improved ATS usage, and proactive sourcing strategies.
● Led end-to-end onboarding and offboarding, ensuring compliance, cultural alignment, and a smooth
transition for all new hires and existing employees.
● Implemented and maintained HRIS systems, ensuring accurate record-keeping, personnel data updates, and
reporting for leadership.
● Managed employee relations, resolving workplace conflicts and concerns with discretion and fairness,
promoting a respectful and inclusive workplace.
● Supported performance review cycles by coordinating appraisals and salary adjustments, helping ensure
recognition and retention of top talent.
● Collaborated with department heads to identify training needs and promote continuous employee
development through workshops and learning opportunities.
● Ensured labor law compliance and alignment with internal policies during all HR operations and policy
enforcement.
Digital Factory Inc.
Chicago, USA
Human Resources Associate
June,2024 - December,2024
● Provided support across core HR functions including recruitment, onboarding, employee relations, and HR
administration.
● Assisted in sourcing and screening candidates, scheduling interviews, and maintaining communication with
applicants throughout the hiring process.
● Coordinated new hire onboarding, ensuring completion of necessary documentation and smooth integration
into the organization.
● Maintained and updated employee records in the HRIS, supporting data accuracy and compliance with
internal and legal requirements.
● Supported employee engagement initiatives by helping organize events and team-building activities to
promote a positive workplace culture.
● Responded to employee inquiries regarding company policies, benefits, and HR procedures, ensuring clarity
and consistency in communication.
● Collaborated with the HR team to assist in performance review cycles, documentation, and reporting.
● Contributed to process improvement efforts by identifying inefficiencies and recommending administrative
enhancements.
Rework Ai/Hubnex labs
India
Human Resources Manager
Jan 2024 - June 2024
● Led the HR function across the organization, overseeing recruitment, employee relations, performance
management, and policy development.
● Developed and executed strategic hiring plans, attracting top talent for technical and non-technical roles, and
reducing time-to-fill by 35%.
● Implemented and maintained HR policies and procedures, ensuring compliance with local labor laws and
internal standards.
● Directed employee engagement initiatives, resulting in improved retention and workplace satisfaction scores.
● Managed the performance management cycle, including goal setting, evaluations, and career development
planning.
● Oversaw training and development programs, aligning employee skills with organizational needs and
promoting continuous learning.
● Served as a key advisor to leadership on HR strategy, workforce planning, and organizational culture.
● Utilized HRIS and analytics tools to generate insights, track KPIs, and support data-driven decision-making.
● Handled conflict resolution, disciplinary actions, and sensitive employee relations issues with professionalism
and confidentiality.
Amplif
India
Human Resources Executive
Aug 2023 - 2023
● Supported daily HR operations including recruitment, onboarding, employee documentation, and HR
administrative tasks.
● Collaborated with hiring managers to identify staffing needs, post job openings, and coordinate interview
processes.
● Facilitated new employee orientation, ensuring a smooth onboarding experience and early engagement with
company culture.
● Maintained accurate and up-to-date employee records, including contracts, appraisals, and
compliance-related documentation.
● Assisted in developing and communicating HR policies and procedures, ensuring employees understood
expectations and guidelines.
● Provided first-line support for employee queries, including leave management, payroll coordination, and
benefits clarification.
● Contributed to employee engagement programs, helping organize internal events and feedback sessions to
boost morale.
● Monitored HR metrics and generated basic reports to support decision-making and continuous improvement
initiatives.
Defence Head Quarters
Human Resources Intern
Abuja, Nigeria
Dec 2020 - Oct 2021
● Provided administrative support across key HR functions including recruitment, employee documentation,
and records management.
● Assisted in the screening and shortlisting of candidates, coordinating interview logistics, and maintaining
applicant records.
● Supported the onboarding process by preparing documentation and assisting with orientation sessions for
new personnel.
● Maintained and updated employee files and HR databases, ensuring accuracy and confidentiality in line with
government standards.
● Helped compile reports and data for HR audits, compliance checks, and organizational planning.
● Participated in employee engagement initiatives and gained exposure to public sector HR policies, labor law,
and administrative procedures.
● Shadowed HR officers in handling employee relations and performance evaluation processes, gaining
practical knowledge in conflict resolution and policy enforcement.
Education and Certification
Chartered Institute of Personnel Management
ACIPM (In View)
Federal University of Technology, Nigeria
BSc Geography(Remote sensing)
