Oyinze Uchenna

Uchenna Q. Oyinze- |-| Oyinze Uchenna | EDUCATION Enugu State University of Science and Technology Bachelor of Laws Enugu, Enugu State Oct. 2016 - Sept. 2021 EXPERIENCE Assistant Sales Representative Orbit inc April 2020 – Jan. 2021  Learnt about the company’s product and provided the accurate information to the potential clients.  Maintained accurate record of sales data, record of leads and customer information.  Collaborated with other teams in offering valuable exposure to the sales process.  Explored different strategies in promoting the sales of the company. Customer Success Manager Home Tech Aluminium Oct. 2021 – July 2021  Responded to large number of calls related to the product and services.  Received promotion to assistant manager, leading the guest service team with greater responsibility.  Manage the team of six persons in the promotion of the products.  Influenced the company’s growth by increasing average transaction volume. Social Media Manger Aug, 2023 – Sept.2024 Cohbanms Interiors  Run social media Ad’s in order to driver traffic, create awareness and boost sales.  Improved creating high quality contents for all the social media platforms for the brand.  Using scheduling tools like Sprout social and Hootsuite to plan and schedule posts in advance and the keep the page in record.  Analyzed the audience data to develop strategies targeted for different segments and engagements. TECHNICAL SKILLS  Microsoft skill  Phone etiquette  Salesforce SOFT SKILLS  Customer Centric Mindset  Critical Thinking  Adaptability in juggling to different social media campaigns  Understanding the client skills and conflict resolution  Time Management