Oyewusi Temitayo John

Oyewusi Temitayo John

$5/hr
Virtual assistant, Sales, marketing, customer support.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Ajah, Lagos, Nigeria
Experience:
10 years
OYEWUSI TEMITAYO JOHN Address: 40 Femi Collins close, Ajah, Lagos. Email:-Phone number:- CAREER OBJECTIVES: To strive for excellence and precision at all times, in all positions and circumstance with the prospect of attaining professional distinction and proficiency. WORK EXPERIENCE: Superdeal Retail (2020- Till Date) Position: Telesales Account Manager Responsibilities: • Bringing in new sales and maintaining old clientele base • Upselling on calls to increase sales volume • Updating customer details and orders on the CRM on a daily basis • Maintaining customer satisfaction by answering queries and providing effective solutions Accomplishments: • Best telesales account manager on monthly basis • Exceeded all set sales targets with impressive upsell numbers • Met call productivity metrics and timeframes OPAY/OTRADE -) Position: Business Development Manager Responsibilities: • Sourced for new clients and maintained old ones • Cross-sold all company products • Acted as first point of contact to customers Accomplishments: • Award winning business development manager in different categories • Improved sales growth that led to the opening of other regions of South West Nigeria Ikeja Electric Plc LAir Centrum, MMIA, Nigeria -) Position: Commercial Enforcement Team Responsibilities: • Enabled real-time mapping and closing of customer using different CRM • Reclassified customer tariff plan • Escalated energy theft, free rider, new customer and other revenue loses Accomplishments: • Accrued revenue generation from each escalation and mapping • Captured customer and geographical information adequately • Managed customer queries and complaints properly leading to robust cooperation from them Stanbic IBTC Bank, Cross River -) Position: Personal Banker Responsibilities: • Created new accounts and profiled customers for salary loans • Anchored presentation at various conferences • Escalated energy theft, free rider, new customer and other revenue loses Accomplishments: • Booked several loans for customers each month • Contributed to the increase in deposits and transactional accounts • Surpassed targets on accounts for the most months EDUCATION: Ladoke Akintola University of Technology 2010 B.Tech. (Hons) Agric Econs & Ext Saint Saviour’s High School, Lagos 2002 Senior Secondary School Certificate PROFICIENCIES: Microsoft Office (MS Word, excel, PowerPoint) & G-suite TRAININGS: LAGOS BUSINESS SCHOOL (2016) (Export Management Program) Skills and Knowledge Acquired: • Rules and regulations to follow before exporting • Collaboration • Available market for product sourcing • Problem solving PERSONAL ATTRIBUTES: • Team Spirit • Excellent oral and written communication skills • Flexibility • Attention to detail REFERENCES: Available on request
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