Oyeronke Oyegbori

OYEGBORI OYERONKE ROQIBAT No 8,Victor Raphael Street Ago Okota Lagos| Female | Single |- |- EDUCATION M.sc. (Industrial and labor relations) Obafemi Awolowo University , Osun State, Nigeria 2016 Certified Manager (Nigerian Institute of Management) Port Harcourt, River state, 2015 B.Sc. (Hons), international relations Lead City University Ibadan,Nigeria, 2014 Poise, (Customer Relations Service) Lead City University, Ibadan. Oyo State Nigeria. 2013 S.S.C.E Certificate Saint Francis Catholic College Oyo, Oyo State. 2007 WORK EXPERIENCE STERLING BANK RETAIL SALES ASSOCIATE AND CLIENT RELATIONSHIP OFFICER June 2021 Till Date Onboarding of new to Bank Customer’s Onboarding of new to Bank Customer’s on E-Channels Profiling of Customers on Risk Assets for Business Support and Growth Client Engagement of existing Customer’s and prospect CLIENT ENGAGEMENT AND DIGITAL BANKING OFFICER June 2018-June 2021 Daily monitoring of all terminals under watch using monitoring tool. Mandatory visit or call to all merchant weekly. Prompt dispute settlement. Onboard new customers on digital products. Provide first level support to customers on issues. Processing and deployment of POS to Merchants. First level support on minor technical issues. BOOT HOSPITALS AND FERTILITY CENTRE HMO OFFICER January 2018-May 2018 Job Description/Roles Introducing BOOT Hospitals to HMO Organization for partnership. Introducing BOOT Hospitals to cooperate Organizations for retainership of our facility. Negotiation with clients for a profitable tariff. Review of files and documentation of information. Renewal of contract as at when due and processing of other regulatory documents. WORK EXPERIENCE Federal Institute of Industrial Research, Oshodi Lagos State Internship (HRM)June 2017-November 2017 Job Description/Roles Review of files and documentation of information. Organize Training for staff in their specialized field. Part of a team in recruitment process of candidate. Prepare performance appraisal for staff in order to know their strength and weakness. Billy King Ventures Apapa, Lagos State. Administrator and logistics 2014 Job Description Handled logistics support, ensuring orders are moved in line with manifest and delivery note. Took stocks of delivery and record same in the log book for accounts reconciliation. Tracked trucks operations and served as intermediary between the organization and clients such as Oando, Forth Oil, etc. Managed payroll and disbursement of salaries to members of staff. SKILLS AND COMPETENCIES Great interpersonal relationship Ability to establish and maintain effective working relationship. Good written and verbal communication skills. Ability to work under minimal supervision and Good team player. Proficiency in Office Packages: MS word, PowerPoint and Excel. Intermediate proficiency in Law. Skilled in report writing using MS Word and infographics. Telemarketing and Lead Generation Proficiency in Customer Relationship Monitoring Tools Leisure Reading, learning cultures, people and language.