Oyeniyi Adedamola

OYENIYI ADEDAMOLA-ADMINISTRATIVE VIRTUAL ASSISTANT-- Linkedin Profile https://www.linkedin.com/in/oyeniyi-adedamola Working Remotely Summary ●​ Highly organized and detail-oriented Administrative Assistant with experience supporting business operations in fast-paced environments. ●​ Skilled in email and calendar management, data entry, research, and document organization to ensure seamless workflow. ●​ Adept at customer service, problem-solving, and task prioritization, with a strong ability to communicate effectively and handle administrative tasks efficiently. ●​ Committed to providing exceptional support to business owners and teams, optimizing productivity, and enhancing customer satisfaction. Volunteer Experience Executive Virtual Assistance Nexagrowth Solution(CEO) January 2025-Present Remote ●​ Managed emails, scheduling, and administrative tasks for efficiency. ●​ Conducted research and provided insights for business growth. ●​ Assisted in social media content creation and engagement. ●​ Organized documents, invoices, and reports for easy access. Customer Representative Swift connect service ●​ ●​ ●​ ●​ January 2025-Present Remote Responded to customer inquiries via email, phone, and chat. Resolved complaints and provided solutions to improve satisfaction. Processed orders, refunds, and tracked customer issues. Maintained records of customer interactions for future reference. Skills ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Communication (Verbal & Written) Customer Service & Support Email and Calendar Management Problem-Solving Active Listening Time Management & Multitasking Data Entry Conflict Resolution Research & Report Preparation Organization & Task Prioritization Education/Certification College of Nursing Science, Ogun Diploma in Nursing Jobberman Customer Service Support - January 2025 ALX Africa Virtual Assistant -January 2025 ​