Oyebukola Kolawole | Freelancer Resume

Oyebukola Kolawole Abuja, Nigeria | - |-LinkedIn: https://www.linkedin.com/in/oyebukola-kolawole-b- Professional Summary Detail-oriented and proactive Virtual Assistant with over 4 years of experience supporting remote and on-site teams with transcription, data entry, calendar management, and customer communication. Skilled in handling sensitive information, improving administrative workflows, and supporting daily operations with professionalism and clarity. Currently deepening expertise through training in data analytics. Committed to helping individuals and teams stay organized, efficient, and focused. Core Competencies         Transcription & Data Entry Calendar & Email Management Internet Research & Task Coordination Document Formatting & Record-Keeping Remote Administrative Support Time Management & Prioritization Communication & Customer Service Workflow Organization & File Management Professional Experience  Administrative Assistant | Standard Basic School – Nasarawa, Nigeria | 2023      Administrative Assistant | Brimike Montessori Academy – Nasarawa, Nigeria | 2022     Managed daily scheduling and calendar activities, reducing conflicts by 30% Coordinated internal communications for improved workflow Developed a structured digital filing system Handled confidential student and staff records Supported academic leaders with calendar and inbox management Drafted and formatted reports and memos Improved processing time by 25% with workflow changes Customer Care Representative | Outcess Solutions – Lagos, Nigeria | 2021    Marketing Associate | Wema Bank PLC – Lagos, Nigeria | 2019    Assisted in data reporting and campaign tracking Ensured compliance in handling customer information Pharmacy Assistant | Topmed Pharmacy – Abuja, Nigeria | 2015    Provided customer support via calls and email with 90%+ satisfaction Maintained accurate client records in CRM systems Scheduled patient visits and managed inventory Assisted with documentation and prescription handling Laboratory Assistant (Internship) | Institute of Human Virology Nigeria (IHVN) – Abuja, Nigeria | 2012  Registered patient samples and maintained 95% data accuracy Education B.Sc. Biochemistry | Covenant University, Nigeria | 2013 Certifications    Virtual Assistant Skills Training – Remanda Skillup Academy (2024) Virtual Assistance in the Digital Age – ALX (2024) ALX Professional Foundation Program (Data Analytics – In Progress, 2025) Key Achievements     Reduced scheduling conflicts by 30% Improved administrative response time by 25% Consistently maintained 90%+ client satisfaction Developed documentation systems that improved accuracy Technical Tools       Google Workspace Microsoft Excel Zoom Trello (beginner) Asana (beginner) Slack    ClickUp (beginner) Power BI (beginner) SQL (beginner)