Owusu Irene Kwartemaa

PORTFOLIO Owusu Irene Kwartemaa VIRTUALASSISTANT EMAIL ME - ABOUT ME I am a Virtual Assistant and a Secretary/Admin Assistant I am a detail-oriented Virtual Assistant with expertise in scheduling, email management, and professional communication etiquette. With a strong background in executive support, I specialize in organizing calendars, streamlining email correspondence, and ensuring smooth day-to-day operations for busy professionals. My proficiency in Microsoft 365, Outlook, google workspace, project management apps and travelling management apps allows me to provide seamless administrative assistance. I am dedicated to efficiency, accuracy, and confidentiality, helping executives and teams stay productive and organized. EXPERTISE Email Management Calendar and scheduling Project Management Travel Itinerary Customer Support Administrative Management Data Entry EXPERIENCE Secretary/Virtual Assistant | Latvia Consulate, Ghana - Present Manages calendars, correspondence, and travel arrangements. Provides administrative support and maintained confidential records. Executive Assistant | Newbridge Limited 2024 Handled communication, scheduling, and file management. Assisted in meetings, document preparation, and office coordination. Administrative Assistant (NSS) | Electricity Company Limited. 2022 Managed files, leave applications, and department communications. Provided administrative support and trained new office workers. Secretary Intern | SAYeTECH Company Limited – Volunteer Scheduled meetings, managed files, and took meeting minutes. Assisted in research, reporting, and office organization Sales Agent | MTN GH 2019 Secured new clients, managed sales data, and built customer relationships. SKILLS Soft Skills Excellent Communication Time Management Adaptability Attention to details Confidentiality and Discretion Tools Skills Technical Skills Proficient in Google Workspace Skilled in customer support software Knowledgeable in project management tools Managing clients inbox Google Workspace Creating meeting agendas Microsoft office suite Attending to customers Slack zoom, Microsoft team Trello, Asana, Click Up Hubstaff, Intercom Travel research and booking MY WORK HTTPS://DOCS.GOOGLE.COM/PRESENTATION/D/1FREVWJP_4YIB9L5WC7C2RPPGWY7UYX71GMZPQ1779W/EDIT HTTPS://DOCS.GOOGLE.COM/SPREADSHEETS/D/1HM_D9AKBDE5BSKWOIJUBXZCCYSNPXJHJTHWIXC7GDZU/EDIT WORK WITH ME ADDRESS Accra, Ghana PHONE - EMAIL-LINKEDIN http://linkedin.com/in/owusu-kwartema